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Gelato AI - LMS & Roleplay Practice

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India HQFounded 2019

Deployment

Web-based

Best for

11–50 employees51–100 employees101–500 employees501–1000 employees1000+ employees

Data Protection & Security Compliance

GDPR

Overview

About Gelato AI - LMS & Roleplay Practice

Gelato AI is an AI roleplay practice tool from edzlms. Employees rehearse the conversations that matter at work, such as sales pitches, customer complaints, claim rejections, compliance pressure and difficult feedback, with AI personas by voice or text.

Teams build personas and real-world scenarios and choose the scoring criteria: accuracy, empathy, objection handling, policy adherence and tone. Every session is scored, and voice mode also scores pace and confidence. Managers see team readiness on a dashboard, get alerts on who needs attention and export audit-ready reports. Certifications can be gated on performance.

Gelato AI supports 12+ languages including English, Hindi, Bengali, Tamil, Telugu, Kannada, Odia, Italian and French. It runs inside the edzlms LMS or connects to any LMS through LTI 1.3 with single sign-on. Hosted in the EU or India, with data and backups kept in-region. Used by banking, insurance, retail and consumer-care brands.

At a glance

Software information

Industries served, licensing and the support Gelato AI - LMS & Roleplay Practice provides.

Industries

  • Banking
  • Insurance
  • Financial-services
  • Retail
  • Consumer-goods
  • Consumer-services

Licensing

  • Proprietary
  • Quote Based
  • Free trial

Support

  • Email
  • Phone
  • 24x7 Support

Training

  • Webinar
  • Documentation

Knowledge Base

Languages (9)
EnglishHindiBengaliTamilTeluguKannadaOdia-oriyaItalianFrench
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Capabilities

Gelato AI - LMS & Roleplay Practice features

The full feature set, grouped by module.

Training

  • Assessments
  • Asynchronous Learning
  • Built-in LMS
  • Certification Management
  • Corporate Training
  • Reporting & Analysis
  • Track Training
  • AI Features

Coaching

  • Business Coaching
  • Dashboard
  • Feedback Management
  • Goal Setting/Tracking
  • Progress Tracking
  • Program Management
  • Content Library
  • AI Features

Learning Management System (LMS)

  • Certification Management
  • Corporate/Business
  • Dashboard
  • Learner Portal
  • Personalized Course
  • Reports & Analytics
  • Tests & Assessments
  • User Feedback
  • User Management
  • AI Features

Artificial Intelligence

  • Chatbot
  • Natural Language Processing
  • Multi-Language
  • Speech recognition
  • Virtual Assistant
  • AI Features

Plans

Gelato AI - LMS & Roleplay Practice pricing

Pricing Type
Contact Vendor
Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)
Free Trial
available Days
Quote-based pricing, tailored to the number of learners, roleplay scenarios, languages, hosting region and support level. Available on its own via LTI 1.3 for any LMS, or bundled with the edzlms AI LMS. Free trial and live demo available on request. Contact us for a quote.
Get Free TrialVendor pricing page

Works with

Integrations

Gelato AI - LMS & Roleplay Practice connects with the tools your team already uses.

Any HRMS (via API)Any CRM (via API)Any LMS (via LTI 1.3)

Media

Screenshots & video

Session report: overall score, skill breakdown, trends and coaching insights after every roleplay