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Help Sumo

FULL FEATURED HOSTED HELPDESK SOLUTION

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Help Sumo is more affordable, easier to setup and use, and designed mainly for small and medium sized business. Help Sumo includes a built in Knowledge Base which allows your Service Desk staff to quickly find related known error data, resolutions and workarounds; convert tickets into Knowledge Base articles; and provide end user accessible Knowledge Base search capabilities.

HYIPSoftware

Screenshot & Video

1/5

LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

Knowledge Base

  • Help Guides
  • On-Site Training

Help Sumo Core Features

Help Desk

  • Analytics & Reporting
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Multilingual
  • SLA
  • Ticketing Management

Customer Service

  • Escalation
  • Help Desk
  • Knowledge Base
  • Live Chat
  • Self-Service Portal
  • Social Media Integration

Help Sumo Pricing

Pricing Type

  • Flat Rate

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription
Vendor pricing page
  • 30 Days Trial

Plans & Packages

Standard
$19 Per Month

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