Help Sumo
FULL FEATURED HOSTED HELPDESK SOLUTION
Help Sumo is more affordable, easier to setup and use, and designed mainly for small and medium sized business. Help Sumo includes a built in Knowledge Base which allows your Service Desk staff to quickly find related known error data, resolutions and workarounds; convert tickets into Knowledge Base articles; and provide end user accessible Knowledge Base search capabilities.
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
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Windows
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Mac
Knowledge Base
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Help Guides
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On-Site Training
Help Sumo Core Features
Focus of Help Desk Feature
- Analytics & Reporting
- Customization
- Dashboards
- Email Integration
- Escalation
- Knowledge Base
- Live Chat
- Multi-Channel
- Multilingual
- SLA
- Ticketing Management
Help Sumo Pricing
Pricing Type
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Flat Rate
Free Version
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No
Free Trial
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30 Days Trial
Payment Frequency
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Monthly Payment
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Annual Subscription
Plans & Packages
Standard
$19 Per Month
Help Sumo Reviews
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