Helpshift Reviews & Pricing 2026

Day one solutions for frustration-free automation and messaging that your customers will love

Consumers care first and foremost about having their time valued by brands. Our complete and versatile customer service solution makes us a one-stop-shop for brands to care for their customers more effectively and efficiently, while boosting customer satisfaction and engagement.

Licensing & Deployment

Cloud Hosted
Web-based
iPhone/iPad
Android
Windows
Mac
Linux

Support

Chat
Phone

Knowledge Base

Help Guides
Video Guides
Blogs

Media

Helpshift Core Features

Focus of Live Chat Feature

Alerts/Notifications
Canned Responses
Chat Bots
Proactive Chat
Reports & Analytics
Visitor Tracking

Helpshift Pricing

Pricing Type

Contact Vendor

Free Version

Payment Frequency

Quote Based

Vendor pricing page

Helpshift Reviews

5.0 1 Review

Hamzah Rafiq

Posted on Feb 14, 2023

Helpshift’s web chat widget offers a great customer service platform that allows you to offer your customers to communicate on your website.

Great solution so far. It does the communication job easily for my website. it is an absolutely fun and simple-to-use tool which is good for businesses. all its features are intuitive and very helpful. Their customer service is good enough.

What was the project name that you have worked with Helpshift?

Live Chat Software

How long have you used Helpshift?

7 Months

How frequently you use Helpshift?

Daily

What do you like the most about Helpshift?

Extremely convenient and easy to use.

A very affordable option for businesses.

Easy to handle all site visitors.

What do you like the least about Helpshift?

Some features are missing in this solution.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Integrations

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