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Helpshift

5.0 (1 Review)|Write a Review|Unclaimed profile

Deployment

WindowsMacLinuxAndroidiPhone/iPadWeb-based

Best for

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Overview

About Helpshift

Consumers care first and foremost about having their time valued by brands. Our complete and versatile customer service solution makes us a one-stop-shop for brands to care for their customers more effectively and efficiently, while boosting customer satisfaction and engagement.

At a glance

Software information

Industries served, licensing and the support Helpshift provides.

Licensing

  • Quote Based

Support

  • Phone
  • Email
  • Live Chat

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0

What users like the most

  • Extremely convenient and easy to use.
  • A very affordable option for businesses.
  • Easy to handle all site visitors.

What users like the least

  • Some features are missing in this solution.

What users say

Review Analytics of Helpshift

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0
Review Summary
Drawn from 1 verified reviews
Extremely convenient and easy to use.A very affordable option for businesses.Easy to handle all site visitors.
Detailed Reviews of Helpshift
Sort ByWrite a Review
Hamzah RafiqVerified Review
Posted on Feb 14, 2023

“Helpshift’s web chat widget offers a great customer service platform that allows you to offer your customers to communicate on your website.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0
Great solution so far. It does the communication job easily for my website. it is an absolutely fun and simple-to-use tool which is good for businesses. all its features are intuitive and very helpful. Their customer service is good enough.

Capabilities

Helpshift features

The full feature set, grouped by module.

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Proactive Chat
  • Reports & Analytics
  • Visitor Tracking

Customer Service Software

  • Alerts/Notifications
  • Live Chat
  • Self-Service Portal
  • Social Media Integration

Plans

Helpshift pricing

Free Version
No
Payment Frequency
Quote Based
Vendor pricing page

Media

Screenshots & video

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