Helpy

Customer support software for organizations serious about data control.

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Helpy is the customer support platform engineered for companies that are serious about customer data security and control. Safeguard your data without compromising on giving customers heroic support! Designed for on-premise and private instance deployments, Helpy Pro lets you avoid vendor lock-in, own your data, and integrate with the tools you already use to keep data private and secure. Helpy has been installed over 500,000 times, with both the open-source and pro version in use around the Globe.
Helpy.io

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LICENSING & DEPLOYMENT

  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

SUPPORT

  • Phone

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • On-Site Training

Helpy Core Features

Help Desk

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Escalation
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Multilingual
  • SLA
  • Ticketing Management

Customer Service

  • Help Desk
  • Knowledge Base
  • Live Chat
  • Response Templates
  • Social Media Integration

Helpy Pricing

Pricing Type

  • Free

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Free

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