FREE help desk software with integrated knowledgebase

5.0 1 Reviews
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HESK is a help desk software solution that's scalable for business growth. It can handle any number of tickets, from a few dozen to thousands per day. And it can be easily scaled up or down as your business needs change. HESK is a lightweight and easy-to-use help desk software. This makes it a good choice for companies looking for a simple help desk solution. HESK offers a wide range of customization options so that you can tailor it to the specific needs of your business. You can customize the look and feel of your help desk and the features and functionality available to your agents and customers.
Klemen Stirn
United Kingdom
4 Industries
1 Language

Screenshot & Video



  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac


  • Phone

Knowledge Base

  • Help Guides
  • Video Guides
  • On-Site Training

Hesk Core Features

Help Desk

  • Analytics & Reporting
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Knowledge Base
  • Live Chat
  • SLA
  • Ticketing Management

Service Desk

  • IT Asset Management
  • Knowledge Base
  • Reports

Hesk Pricing

Pricing Type

  • Flat Rate

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based
Vendor pricing page
  • 30 Days Trial

Plans & Packages

$39.95 Per Month

Hesk Reviews

5.0 1 Reviews
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Hesk is a free open-source help desk software system that enables client partners to resolve clients’ queries.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

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Review Summary

Best help desk software with awesome features like interaction tracking and self-service portal. It gets better and better with each update and makes customer support easier. Hopefully, it is a great and convenient tool to have which has almost everything that gets the job done perfectly.

Which features have you used in Hesk?

Help Desk Software , Service Desk Software

How long have you used Hesk?

5 Months

How frequently you use Hesk?


What do you like the most about Hesk?

Fantastic customer support tool.

It is super easy and very fast to use.

Great customer service is provided by their team.

What do you like the least about Hesk?

It is good enough but the features are fewer, they should add some more intuitive features.

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