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Customer Service Automation

Jacada is a customer service automation company that builds software designed to future-proof your customer experience with robotic automation and artificial intelligence.With Jacada's one of a kind robot factory, you can automate your customer interactions, conversations and related processes across the entire customer lifecycle to deliver an effortless customer service experience.
Jacada Inc
Licensing & Deployment
  • Cloud Hosted
  • iPhone/iPad
  • Android
  • Windows
Support
  • Chat
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs

Media

Jacada Core Features

Focus of Customer Service Feature
  • Alerts/Notifications
  • Appointment Management
  • Feedback Management
  • Help Desk
  • Live Chat
  • Response Templates
  • Self-Service Portal
Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail

Jacada Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Payment Frequency
  • Quote Based
Vendor pricing page

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