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Koncert is a long-time leader in the B2B Sales Engagement industry, with more than 10 years of dialer technology innovation. Koncert’s platforms are sales-role specific dialers powered by AI technology, created for a wide variety of sales workflows. Koncert offers two power Parallel Dialer options, AI Dialer and Agent-Assisted Dialer; as well as two single line workflow auto dialers and Click Dialer®, which all integrate directly into CRMs. Koncert is listed in both Salesforce AppExchange and Hubspot Marketplace. Koncert received the highest ranking by Forrester in their 2022 analysis on Sales Engagement tools for its Dialer technology and Reporting capabilities. Koncert provides an industry-leading variety of reports and dashboard options based on customer needs identified over years of use, plus customization options in reporting so managers and sales reps can have complete, actionable analytics at their fingertips, immediately. Other unique built-in features are Remote Coach®
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LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- Web-based
- Windows
SUPPORT
- Email
- Chat
- Phone
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WeekdaysSupport Days
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
Support Time- 08:00 to 21:00 (EST)
Training
- Documentation
Knowledge Base
Koncert Core Features
- Account Management
- Channel Management
- Customer Communications
- Lead Management
- Performance Metrics
- Proposal Generation
- Sales Forecasting
- Workflow and Approvals
Koncert Pricing
Pricing Type
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Per User
Preferred Currency
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USD ($)
Free Version
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No
Payment Frequency
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Annual Subscription