LivePerson

Put conversations at the center of your business

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Specialties in Messaging, Automation, Bots & AI, Artificial Intelligence, Conversational AI, Customer experience, Customer Engagement, Voice Solutions, Success Services , Customer Care, Commerce, Natural Language Understanding, and Natural Language Processing.

Accelerate your contact center transformation, supercharge agent productivity, and deliver more personalized customer experiences with the enterprise leader in digital customer conversations.

Modern, asynchronous messaging has changed the way we communicate. 8 out of 10 consumers are more likely to purchase from businesses who embrace an omnichannel approach and connect conversations across voice and messaging channels, but 70% of customer conversations are still trapped in the call center. LivePerson bridges the gap between the legacy call center and the digital-first, AI-empowered customer experience of the future.
LivePerson
1995
United States
6 Industries
1 Language
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Screenshot & Video

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LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based

SUPPORT

  • Email
  • Chat
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guide
  • Blog
  • Webinar

LivePerson Core Features

Conversational Marketing Platform

  • Chatbot
  • Email Automation
  • Human Handover
  • Live Chat
  • Multi-Channel Communication

Generative AI

  • Compliance, Security and Privacy
  • Customization and Control
  • Data Generation
  • Documentation and Support
  • Evaluation and Validation
  • Integration and Deployment
  • Model Training and Development
  • Scalability and Performance
  • Text Generation

Chatbot

  • Analytics and Reporting
  • Compliance and Privacy
  • Customizable Templates
  • Easy Integration
  • Multi-Channel Support
  • Multilingual Support
  • Natural Language Processing (NLP)
  • Personalization
  • Rich Media Support
  • Scalability

LivePerson Pricing

Pricing Type

  • Usage Based

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Quote Based

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