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Makula helps OEMs and factories modernise service ops with modular, AI-powered platforms.

Makula is a B2B SaaS platform built for OEMs and factories running complex industrial operations. It provides dedicated solutions for after-sales service, maintenance, and industrial knowledge.

OEMs use Makula to structure and scale after-sales service, manage their installed base, and grow recurring service revenue. Factories and asset-intensive businesses use Makula to manage maintenance, standardise workflows, and improve operational reliability.

Makula offers three core products: Field Service for after-sales and service operations, CMMS for internal maintenance and asset management, and AI Search for finding answers across manuals, service reports, and technical documents.

Optional add-ons, including AI Copilot, AI Notetaker, and a customer portal, extend Field Service and CMMS where deeper automation, guidance, or customer interaction is needed. Products can be used independently or combined, allowing teams to modernise at their own pace.
Makula Technology
2021
Germany
  • Airlines-aviation
  • Automotive
  • Aviation-aerospace
  • Chemicals
  • Construction
  • Defense-space
  • Electrical-electronic-manufacturing
  • Facilities-services
  • Food-beverages
  • Industrial-automation
  • Machinery
  • Mining-metals
  • Oil-energy
  • Packaging-containers
  • Printing
15 Industries
  • English
  • German
2 Languages
Industries
  • Airlines-aviation
  • Automotive
  • Aviation-aerospace
  • Chemicals
  • Construction
  • Defense-space
  • Electrical-electronic-manufacturing
  • Facilities-services
  • Food-beverages
  • Industrial-automation
  • Machinery
  • Mining-metals
  • Oil-energy
  • Packaging-containers
  • Printing
Licensing & Deployment
Support
  • Email
  • Chat
  • 24x7 Support
Training
  • Webinar
  • In-person
  • Documentation

Makula Core Features

Focus of Field Service Management Feature
  • Contact Management
  • Dispatch Management
  • Job Scheduling
  • Mobile Access
  • Reports
  • Routing
  • Service History Tracking
  • Time Tracking
  • Work Order Management
  • Workforce Tracking
  • AI Features
Focus of CMMS Feature
  • Asset Tracking
  • Inventory Management
  • Maintenance History Tracking
  • Preventive Maintenance
  • Reporting
  • Technician Management
  • Work Order Management
  • AI Features
Focus of Maintenance Management Feature
  • Asset Tracking
  • Equipment Maintenance
  • History Tracking
  • Reporting
  • Scheduling
  • Technician Management
  • AI Features

Makula Pricing

Pricing Type
  • Per User
Preferred Currency
  • EUR (€)
Free Version
  • No
Payment Frequency
  • Annual Subscription
Pricing Description
All of our modules are charged as per user except for AssetHub and Customer portal which have a flat platform fee.
Vendor pricing page

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