Visit website

Delight your customers with world-class support

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Zoho Corp
Licensing & Deployment
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • Whitepapers
  • On-Site Training

Media

ManageEngine SupportCenter Plus Core Features

Focus of Help Desk Feature
  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Multilingual
  • SLA
  • Ticketing Management
Focus of Customer Service Feature
  • Alerts/Notifications
  • Appointment Management
  • Escalation
  • Feedback Management
  • Help Desk
  • Live Chat
  • Response Templates
  • Self-Service Portal
  • Social Media Integration

ManageEngine SupportCenter Plus Pricing

Pricing Type
  • Free
Payment Frequency
  • Quote Based
  • One-Time Payment
  • Free
Vendor pricing page

ManageEngine SupportCenter Plus Reviews

5.0 1 Review
  • Relevance
  • Most Recent
  • Rating: high to low
  • Rating: low to high
Write a Review
Rosa Kinsman

ManageEngine SupportCenter Plus is a web-based customer support system designed to help organizations of all sizes manage the client.

Simply an amazing solution!! I love its all features and I enjoy the convenience of the use of its functions. Everything I need is here. Makes managing the help desk much more productive and can view tickets. Overall, I am very pleased with the solution.

What was the project name that you have worked with ManageEngine SupportCenter Plus?

Help Desk Software

How long have you used ManageEngine SupportCenter Plus?

6 Months

How frequently you use ManageEngine SupportCenter Plus?

Daily

What do you like the most about ManageEngine SupportCenter Plus?

Quick and easy way to support your customers.

Simple, clean, and easy-to-use software.

Very user-friendly and works like a charm.

What do you like the least about ManageEngine SupportCenter Plus?

The solution works great, but I would like to see a few more features.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Zoho Analytics

Switched from

UseResponse