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ManageEngine SupportCenter Plus

Delight your customers with world-class support

5.0 1 Reviews
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SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Zoho Corp

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LICENSING & DEPLOYMENT

  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

SUPPORT

  • Phone

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • Whitepapers
  • On-Site Training

ManageEngine SupportCenter Plus Core Features

Help Desk

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Multilingual
  • SLA
  • Ticketing Management

Customer Service

  • Alerts/Notifications
  • Appointment Management
  • Escalation
  • Feedback Management
  • Help Desk
  • Live Chat
  • Response Templates
  • Self-Service Portal
  • Social Media Integration

ManageEngine SupportCenter Plus Pricing

Pricing Type

  • Free

Payment Frequency

  • Quote Based
  • One-Time Payment
  • Free
Vendor pricing page

ManageEngine SupportCenter Plus Reviews

5.0 1 Reviews
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ManageEngine SupportCenter Plus is a web-based customer support system designed to help organizations of all sizes manage the client.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

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Review Summary

Simply an amazing solution!! I love its all features and I enjoy the convenience of the use of its functions. Everything I need is here. Makes managing the help desk much more productive and can view tickets. Overall, I am very pleased with the solution.

Which features have you used in ManageEngine SupportCenter Plus?

Help Desk Software

How long have you used ManageEngine SupportCenter Plus?

6 Months

How frequently you use ManageEngine SupportCenter Plus?

Daily

What do you like the most about ManageEngine SupportCenter Plus?

Quick and easy way to support your customers.

Simple, clean, and easy-to-use software.

Very user-friendly and works like a charm.

What do you like the least about ManageEngine SupportCenter Plus?

The solution works great, but I would like to see a few more features.