About MiCloud Connect

MiCloud Connect is an easy-to-use, all-in-one cloud communications, collaboration and contact center service. By combining an intuitive user experience with Google Cloud’s proven reliability, MiCloud Connect makes every aspect simple and secure. Increase productivity and improve customer experiences with deep integrations that embed communications into your daily processes. Mitel's industry-specific solutions, professional services, and more than 500 specialized technology partners help your UC work the way you do.

At a glance

Software information

Industries served, licensing and the support MiCloud Connect provides.

Industries

Banking
Financial-services
Hospital-health-care
Insurance
Nonprofit-organization-management

Licensing

Proprietary
Quote Based

Support

Phone
24x7 Support

Training

Help Guides
Video Guides
Blogs

Knowledge Base

Help Guides
Video
Blog

Languages (1)

English

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Capabilities

MiCloud Connect features

The full feature set, grouped by module.

Call Center Software

Call Logging
Call Recording
Call Scripting
Conference Calling
Manual Dialer
Predictive Dialer
Queue Management
Voicemail

Telephony Software

Auto-Dialer
Call Center Management
Contact Management
IVR/Voice Recognition
Predictive Dialer
Voice & Data Integration
VoIP

Contact Center Software

Call recording and monitoring
Call routing and queuing
Integration capabilities
Interactive voice response (IVR)
Multi-channel communication
Omnichannel support

Plans

MiCloud Connect pricing

Price Type

Year

Free Version

Payment Frequency

Quote Based

Preferred Currency

USD ($)

Vendor pricing page

Media

Screenshots & video

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