Business Phone Systems, VoIP, Collaboration Tools, Call Center Software

MiCloud Connect is an easy-to-use, all-in-one cloud communications, collaboration and contact center service. By combining an intuitive user experience with Google Cloud’s proven reliability, MiCloud Connect makes every aspect simple and secure. Increase productivity and improve customer experiences with deep integrations that embed communications into your daily processes. Mitel's industry-specific solutions, professional services, and more than 500 specialized technology partners help your UC work the way you do.
Mitel Networks Corp
1972
Canada
5 Industries
1 Language
Industries
  • Banking
  • Financial-services
  • Hospital-health-care
  • Insurance
  • Nonprofit-organization-management
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
Support
  • Phone
  • 24x7 Support
Knowledge Base
  • Help Guides
  • Video
  • Blog

Media

MiCloud Connect

MiCloud Connect Core Features

Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Call Scripting
  • Conference Calling
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail
Focus of Telephony Feature
  • Auto-Dialer
  • Call Center Management
  • Contact Management
  • IVR/Voice Recognition
  • Predictive Dialer
  • Voice & Data Integration
  • VoIP
Focus of Contact Center Feature
  • Call recording and monitoring
  • Call routing and queuing
  • Integration capabilities
  • Interactive voice response (IVR)
  • Multi-channel communication
  • Omnichannel support

MiCloud Connect Pricing

Pricing Type
  • Flat Rate
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Quote Based

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