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Motadata HelpDesk

5.0 (1 Review)|Write a Review|Unclaimed profile

Deployment

WindowsMacLinux

Best for

501–1000 employees

Overview

About Motadata HelpDesk

Improve your relationship with your customers, with a unified IT Service desk software solution for ticketing, knowledge, change and asset management. A scalable help desk that meets the needs of organizations of any size. Smartly resolve the immediate issues/requests and improve the overall quality of IT services to ensure they are fully aligned to user needs.

At a glance

Software information

Industries served, licensing and the support Motadata HelpDesk provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free trial

Support

  • Phone
  • Email
  • Live Chat
  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

What users say

Review Analytics of Motadata HelpDesk

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
Review Summary
Drawn from 1 verified reviews
It is hassle-free, fast and very convenient.This tool is much easier to use.Very smart software which looks and works fantastic.
Detailed Reviews of Motadata HelpDesk
Sort ByWrite a Review
Raiha MusaVerified Review
Posted on Jan 16, 2023

“Motadata HelpDesk is a customer service software that is used by many companies to provide customer support.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
Well-made software!! In general, this is just a great way to manage customer support. I think this is now a necessary tool for teams and corporate support. real-time notifications, support ticket tracking, drag and drop facility and many more features this tool has everything I need for the support system.

Capabilities

Motadata HelpDesk features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Multilingual
  • SLA
  • Ticketing Management

Service Desk Software

  • Change Management
  • CMDB
  • Incident Management
  • IT Asset Management
  • Knowledge Base
  • Mobile Access
  • Problem Management
  • Procurement Management
  • Remote Control
  • Reports
  • Self Service Portal
  • SLA Management

Plans

Motadata HelpDesk pricing

Pricing Type
Contact Vendor
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Free Trial
30 Days
Vendor pricing page

Media

Screenshots & video

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