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IT Service Desk Software for Modern yet Simple Interface for Digital Enterprise

Improve your relationship with your customers, with a unified IT Service desk software solution for ticketing, knowledge, change and asset management. A scalable help desk that meets the needs of organizations of any size. Smartly resolve the immediate issues/requests and improve the overall quality of IT services to ensure they are fully aligned to user needs.
Motadata
Licensing & Deployment
  • Cloud Hosted
  • On Premises
  • Windows
  • Mac
  • Linux
Support
  • Chat
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

Media

Motadata HelpDesk

Motadata HelpDesk Core Features

Focus of Help Desk Feature
  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Multilingual
  • SLA
  • Ticketing Management
Focus of Service Desk Feature
  • Change Management
  • CMDB
  • Incident Management
  • IT Asset Management
  • Knowledge Base
  • Mobile Access
  • Problem Management
  • Procurement Management
  • Remote Control
  • Reports
  • Self Service Portal
  • SLA Management

Motadata HelpDesk Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Free Trial
  • 30 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • Quote Based
Vendor pricing page

Motadata HelpDesk Reviews

5.0 1 Review
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Raiha Musa

Motadata HelpDesk is a customer service software that is used by many companies to provide customer support.

Well-made software!! In general, this is just a great way to manage customer support. I think this is now a necessary tool for teams and corporate support. real-time notifications, support ticket tracking, drag and drop facility and many more features this tool has everything I need for the support system.

What was the project name that you have worked with Motadata HelpDesk?

Help Desk Software

How long have you used Motadata HelpDesk?

9 Months

How frequently you use Motadata HelpDesk?

Daily

What do you like the most about Motadata HelpDesk?

It is hassle-free, fast and very convenient.

This tool is much easier to use.

Very smart software which looks and works fantastic.

What do you like the least about Motadata HelpDesk?

Still trying to learn its all features.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
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