NovaTalks

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Ukraine HQFounded 2015

Deployment

Overview

About NovaTalks

NovaTalks is a unique platform that aggregates messages on all channels: WhatsApp, Facebook Messenger, Viber, Telegram, Instagram, Apple Messages for Business and online chat, which are further serviced automatically by a chat bot or with the help of operators.

The solution works as a cloud service and does not require any costs for implementation and installation, while corporate clients can deploy the solution locally inhouse to provide the highest security requirements.

At a glance

Software information

Industries served, licensing and the support NovaTalks provides.

Industries

  • Banking
  • Business-supplies-equipment
  • Computer-software
  • Information-services
  • Information-technology-services
  • Internet

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar
  • Documentation
Languages (3)
EnglishRussianUkrainian
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Capabilities

NovaTalks features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Alerts
  • Customization
  • Dashboards
  • Live Chat
  • Multi-Channel
  • Multilingual
  • Response Template

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Proactive Chat
  • Reports & Analytics

Plans

NovaTalks pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
7 Days

Media

Screenshots & video