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Tow Truck Dispatching Software

With OctopusPro, you can view and dispatch all your jobs and trucks on a map in real-time. Send and receive job information to mobile devices so you can respond to customers’ needs in an instant! A comprehensive software solution to handle your fleet management effortlessly! All our clients have access to an app that your drivers can download and use to accept or reject new jobs. Meanwhile, your office can manage enquiries, quotes, bookings, invoices, payments, and your customers and staff, all under one software, safe and secure in the cloud! With OctopusPro, you can automate all your invoicing and payment reminders. No more stress and messy paperwork. You will be able to plan and track your work, invoice on time and get paid for each job! Integrate OctopusPro with your other tools to keep all data streamlined. Your calendars will always be in-sync and accounting will be a breeze!
OctopusPro
Licensing & Deployment
  • Cloud Hosted
  • Web-based
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

Media

OctopusPro Core Features

Focus of Towing Feature
  • Booking Management
  • Client Management
  • Commission Management
  • Dispatch Management
  • Fleet Management
  • Fuel Management
  • Lot Management
  • Maintenance Management
  • Reporting
  • Routing

OctopusPro Pricing

Pricing Type
  • Flat Rate
Free Version
  • Yes
Free Trial
  • 14 Days Trial
Payment Frequency
  • Monthly Payment
  • Quote Based
  • Free
Vendor pricing page
Plans & Packages
Standard
$29 Per Month

OctopusPro Reviews

21
Total Reviews
5.0/5
Overall Rating
1
Recent Reviews

What Users Say

Reliable Field Service CRM for Growing Businesses
Qamar Mehtab
Qamar Mehtab , Founder & CEO at SoftCircles at SoftCircles
Reliable Cloud Hosting and 24/7 Customer Support
Jim Conroy
Jim Conroy , CEO at The Neat Company at The Neat Company
Octopuspro is a smart Investment for fitness business
Yi-Ching (Catherine) Wu
Yi-Ching (Catherine) Wu , UFC Gym Taiwan CEO at UFC GYM TAIWAN
Cloud based Management Software Solution
Gary Hannon
Gary Hannon , Director of Road Haulage UK Ltd O’Licence Holder at Road Haulage UK
Cloud-based service management software
John Drisco
John Drisco , Manager at Vantage Circle

What Users Like The Most

  • Deals and their pipelines may be readily maintained thanks to its strength and abundance of capabilities. If you set the parameters correctly, you may keep track of each customer's information, including historical orders, predicted revenues, and long-term worth. Integrating it with other platforms is simple. Working with workflows in the background makes implementation simple. Customer service at Octopuspro is always available and responds quickly.
  • Centralizing our forms and response was a much needed improvement for the day to day management.
  • I work in the music industry and used beats, which are very customizable but slow and cluttered, and I had to employ a different producer every time I needed a change. I then utilized another CRM, which provided the simplicity I desired but was five to ten times more expensive and did not let me personalize it. The greatest of all worlds is Octopuspro.

What Users Like The Least

  • Personally, I do not find any downside to it.
  • That wasn't possible unfortunately as the url to the page had already been shared. I was told the suggestion to add that feature was forwarded to the leadership and dev team, so that's good
  • Having a live chat feature would be convenient. But when I do receive a response (within 24 hours), it's thorough and I don't need much back and forth, especially for the minimal cost.

OctopusPro Reviews

5.0 21 Reviews
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Qamar Mehtab

Reliable Field Service CRM for Growing Businesses

OctopusPro offers a complete field service management solution that combines CRM, scheduling, invoicing, and technician management in one platform. The job scheduling and dispatching tools are very effective, and the customer management features make it easy to keep detailed records of service history and communication. Automation for reminders, quotes, and invoices helps reduce manual tasks and improves overall efficiency.

What was the project name that you have worked with OctopusPro?

Towing Software

How long have you used OctopusPro?

5 Months

How frequently you use OctopusPro?

Weekly

How do you find pricing of OctopusPro?

inexpensive

What do you like the most about OctopusPro?

It replaces multiple disconnected tools by centralizing operations, which improves job tracking, reduces scheduling conflicts, and enhances customer communication.

What do you like the least about OctopusPro?

The system has many features, which can make the onboarding process slightly time-consuming. Some settings require exploration before fully understanding how they work, especially for first-time users.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Blake Rayon

Good basics with potentials to expand features

Mostly for the forms that are simple to integrate with our website, I utilize Octopuspro a few times a week. Data and analytics are useful, and when we wanted the data in Excel format, the export tool saved us a lot of time. I had a query about blocking access to a form link, and contacting assistance was simple and straightforward.

What was the project name that you have worked with OctopusPro?

Towing Software

How long have you used OctopusPro?

1 Years

How frequently you use OctopusPro?

Monthly

How do you find pricing of OctopusPro?

inexpensive

What do you like the most about OctopusPro?

Centralizing our forms and response was a much needed improvement for the day to day management.

What do you like the least about OctopusPro?

That wasn't possible unfortunately as the url to the page had already been shared. I was told the suggestion to add that feature was forwarded to the leadership and dev team, so that's good

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Mike Colson

Exceptional CRM for Growing Sales Teams

For our sales activities, Octopuspro CRM has proven to be an excellent tool. In my capacity as a sales development manager, my team is in charge of overseeing each lead generated by our marketing initiatives, and Octopuspro CRM has enabled us to optimize this procedure. We have achieved new heights in our business thanks to the user-friendly interface and connection with our lead generation software. We can continue to be proactive, efficient, and well-organized in all of our sales-related endeavors. Personally, I would advise any company to use this CRM.

What was the project name that you have worked with OctopusPro?

Towing Software

How long have you used OctopusPro?

1 Years

How frequently you use OctopusPro?

Weekly

How do you find pricing of OctopusPro?

inexpensive

What do you like the most about OctopusPro?

I work in the music industry and used beats, which are very customizable but slow and cluttered, and I had to employ a different producer every time I needed a change. I then utilized another CRM, which provided the simplicity I desired but was five to ten times more expensive and did not let me personalize it. The greatest of all worlds is Octopuspro.

What do you like the least about OctopusPro?

Having a live chat feature would be convenient. But when I do receive a response (within 24 hours), it's thorough and I don't need much back and forth, especially for the minimal cost.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Chris Pearlman

Super User-Friendly

The ease of use of Octopuspro is one of my favorite features. Among the many CRM platforms I've used, Octopuspro is among the most simple and user-friendly. Additionally, Octopuspro offers a plethora of options that I truly value. I felt that the Octopuspro package I purchased provided me with all I needed and more, even though there are frequently a lot of overages for a single tiny integration.

What was the project name that you have worked with OctopusPro?

Towing Software

How long have you used OctopusPro?

1 Years

How frequently you use OctopusPro?

Weekly

How do you find pricing of OctopusPro?

mid-tier

What do you like the most about OctopusPro?

We are using Octopuspro to send out email marketing and keep track of contacts.

What do you like the least about OctopusPro?

The opinions can be a little confused at first, which is the one aspect of Octopuspro that I find objectionable.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Anthony Irvin

One good option for deal management software

Octopuspro is a useful tool for tracking the sales pipeline and managing deals. Activity tracking, email campaign configuration, and actionable insights are all available. For simple automated tracking, people can also be easily tagged to groups and activities.

What was the project name that you have worked with OctopusPro?

Towing Software

How long have you used OctopusPro?

6 Months

How frequently you use OctopusPro?

Weekly

How do you find pricing of OctopusPro?

inexpensive

What do you like the most about OctopusPro?

Now that we have a sales pipeline, management can forecast more accurately because of the increased visibility.

What do you like the least about OctopusPro?

Compared to some other solutions, Octopuspro's email delivery isn't that good. I suppose the email is frequently filtered out as spam because of the tracking tagging they apply.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Thomas Abraham

A very user-friendly, professional system

The Octopuspro Platform's ease of use in creating and sending emails is what I appreciate most about it. Campaign setup is made easy by the platform, which also provides comprehensive statistics to track campaign performance. Even for novices, the entire setup procedure is simple, and importing contacts is a breeze. It's an effective and user-friendly email marketing tool!

What was the project name that you have worked with OctopusPro?

Towing Software

How long have you used OctopusPro?

1 Years

How frequently you use OctopusPro?

Monthly

How do you find pricing of OctopusPro?

inexpensive

What do you like the most about OctopusPro?

It's straightforward and easy to use, even for someone who isn't super tech-savvy. The drag-and-drop email editor is intuitive, and there are plenty of pre-built templates to get you started. What I really appreciate is the automation features. Setting up workflows for follow-up emails and segmenting our audience has saved us a lot of time.

What do you like the least about OctopusPro?

So far, there is no drawback; it functions as planned. So far, I haven't found any drawbacks; it fulfills its promises and functions as planned.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Abraham Agopian

Functional with other business tools

Integrates well with other business tools (like QuickBooks and Zapier). The invoicing feature is a game-changer. Also, The real-time notifications keep everyone on the same page. Great for managing large teams.

What was the project name that you have worked with OctopusPro?

Towing Software

How long have you used OctopusPro?

6 Months

How frequently you use OctopusPro?

Weekly

How do you find pricing of OctopusPro?

inexpensive

What do you like the most about OctopusPro?

The real-time notifications keep everyone on the same page. Great for managing large teams.

What do you like the least about OctopusPro?

The initial setup was a bit complex—needed some training.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Natalie Forester

A Lifesaver for Growing Service Businesses!

his software has been a game-changer—its automated scheduling system eliminates double bookings, and the GPS tracking ensures our technicians take the most efficient routes. The customer portal allows clients to book, reschedule, and pay online, reducing phone calls by 40%. What really impressed me was the detailed reporting; we can now track job completion rates, technician productivity, and customer satisfaction in real time. The mobile app is user-friendly, allowing field workers to update job statuses, upload photos, and collect e-signatures seamlessly. Initially, the setup took some time, but their onboarding team provided excellent training. The only minor downside is that the initial pricing tiers are a bit steep for very small businesses, but the ROI justifies the cost. If you’re serious about scaling your field service operations, OctopusPro is worth every penny!

What was the project name that you have worked with OctopusPro?

Towing Software

How long have you used OctopusPro?

6 Months

How frequently you use OctopusPro?

Weekly

How do you find pricing of OctopusPro?

mid-tier

What do you like the most about OctopusPro?

The customer feedback system has also helped us improve service quality. Their support team is responsive but often suggests temporary fixes rather than permanent solutions. We’ve noticed improvements with recent updates, but stability remains a concern. The pricing is fair for the feature set, but reliability issues make us hesitant to fully rely on it. Once these bugs are resolved, OctopusPro could be a 5-star solution. For now, it’s a good but not flawless tool for field service management.

What do you like the least about OctopusPro?

Nothing tangible to dislike about Octopuspro.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
James F

Uptime & Performance Metrics

Consistently achieved 99.97% uptime over 12 months (verified via our external monitoring). The regional AWS hosting provides sub-200ms response times for most operations. Performance metrics are transparently displayed in the admin portal.

What was the project name that you have worked with OctopusPro?

Towing Software

How long have you used OctopusPro?

1 Years

How frequently you use OctopusPro?

Weekly

How do you find pricing of OctopusPro?

inexpensive

What do you like the most about OctopusPro?

Enterprise-grade reliability but needs more considerate maintenance scheduling.

What do you like the least about OctopusPro?

Nothing I can think of that I dislike about them.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Mike Sutcliff

Impressive database

Our dev ops team was impressed with the isolated tenant databases (critical for our white-labeled deployments). Role-based access extends down to API keys. The containerized deployment option helped us meet client data residency requirements.

What was the project name that you have worked with OctopusPro?

Towing Software

How long have you used OctopusPro?

6 Months

How frequently you use OctopusPro?

Weekly

How do you find pricing of OctopusPro?

inexpensive

What do you like the most about OctopusPro?

The containerized deployment option helped us meet client data residency requirements.

What do you like the least about OctopusPro?

Nothing comes to mind.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Krishna Reddy Kovvuri

The support was very impressive and creative

My experience with Octopuspro was a very Intriguing one, at first I had other choices, but I was convinced to use the software, and of course it didn't disappoint. What really Impressed me with them is that their support team are very Impressive, attentive and creative.

What was the project name that you have worked with OctopusPro?

Towing Software

How long have you used OctopusPro?

6 Months

How frequently you use OctopusPro?

Weekly

How do you find pricing of OctopusPro?

mid-tier

What do you like the most about OctopusPro?

I'd say the support team are great representatives of the product, and they are making sure to dish out quality.

What do you like the least about OctopusPro?

There is nothing that strikes me the less about them.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Jon Berbaum

CodeCraft Systems

The API documentation is thorough, making it easy for our dev team to implement. We also appreciate the security features, ensuring client data remains protected.

What was the project name that you have worked with OctopusPro?

Towing Software

How long have you used OctopusPro?

1 Years

How frequently you use OctopusPro?

Monthly

How do you find pricing of OctopusPro?

inexpensive

What do you like the most about OctopusPro?

The AI-powered scheduling is phenomenal—it analyzes past bookings and suggests optimal time slots, drastically reducing manual coordination

What do you like the least about OctopusPro?

A more guided onboarding process would help.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Mariusz Koziel

The mobile app is slick

We rolled out Octopuspro for a multi-location field service client. Setup was surprisingly smooth. Reporting could go deeper, but overall a great toolkit. The mobile app is slick and the UI is clean. We were Impressed with the product and software.

What was the project name that you have worked with OctopusPro?

Towing Software

How long have you used OctopusPro?

6 Months

How frequently you use OctopusPro?

Weekly

How do you find pricing of OctopusPro?

inexpensive

What do you like the most about OctopusPro?

Our client love the self booking features, and It met our expectations.

What do you like the least about OctopusPro?

Nothing I can come up with that we dislike about Octopuspro.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Andriya Krupal

Perfect for scaling business

When a blizzard hit, OctopusPro's mass rescheduling tool saved us. In minutes: Identified all affected appointments Sent personalized delay notices Allowed self-rescheduling via client portal What could've been a customer service disaster became a win. Incredible crisis management!

What was the project name that you have worked with OctopusPro?

Towing Software

How long have you used OctopusPro?

6 Months

How frequently you use OctopusPro?

Monthly

How do you find pricing of OctopusPro?

inexpensive

What do you like the most about OctopusPro?

The bulk scheduling tools handle our 100+ daily jobs effortlessly. We adopted the mobile app fast because it's simple but powerful (especially the parts inventory tracking).

What do you like the least about OctopusPro?

Nothing I could think of that could have made us make any complaint about them, nor dislike them.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Serhii Anthoniuk

Excellent Customer Support

Not only is the software fantastic, but the support team is also top-notch. They’re responsive and always willing to help. OctopusPro has made my business more efficient and professional.

What was the project name that you have worked with OctopusPro?

Towing Software

How long have you used OctopusPro?

1 Years

How frequently you use OctopusPro?

Weekly

How do you find pricing of OctopusPro?

inexpensive

What do you like the most about OctopusPro?

The quoting and booking system is incredibly smooth, leading to more conversions. The automated follow-ups and feedback collection have also improved customer satisfaction. Highly impressed!

What do you like the least about OctopusPro?

The interface is intuitive, and setting up workflows was a breeze. My business runs much smoother now. There's nothing that I like the least about Octopuspro.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating