With Ordoro, businesses can efficiently import orders from various marketplaces and shopping carts, consolidate shipping processes, create shipping labels, and effectively track shipments from a centralized hub. The platform's features include valuable tools for enhancing shipping efficiencies, such as access to discounted shipping rates, bulk shipping capabilities, and the automation of shipping workflows.
A recent notable addition to Ordoro's capabilities is the introduction of customizable shipping boxes. This feature allows businesses to use branded product packaging, enhancing brand recognition and the overall customer experience.
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LICENSING & DEPLOYMENT
- Open Source
- Cloud Hosted
- 24x7 Support
- Help Guides
- Video Guides
- Case Studies
- On-Site Training
Ordoro Core Features
- Inventory Control
- Inventory Optimization
- Mobile Access
- Multi-Channel Sales
- Order Fulfillment
- Order Management
Ordoro Executive Interview
Thousands of eCommerce companies of varying sizes - from 100 to 100,000 orders/month - use Ordoro’s software and APIs to print shipping labels, manage inventory, automate dropshipping, and more, all in one platform. I launched this company 10 years ago with my co-founders. I’m the CEO and I’m also in charge of the product roadmap along with the many other hats I wear.
There, I helped large Fortune 100 corporations - GM, Chrysler, Kia and such - solve complex supply chain problems around order fulfillment, inventory management, and demand forecasting. During that time, I had a thesis that even smaller companies - like your typical Shopify merchant - have many of the same problems that these giant corporations face, albeit at a smaller scale, but they cannot afford millions of dollars worth of software and systems to solve those problems. If I could distill down some of the key workflows into an easy-to-use, low price point, pay-as-you-go software, I thought there would be an opportunity. I did some research on this with my co-founders and confirmed the thesis, and we launched Ordoro in 2010. We’ve grown organically since then, primarily through word of mouth driven by customer referrals and 5-star user reviews across the web.
But once you approach 10 orders/day, it becomes difficult to keep track of things manually. That’s when you need a system like Ordoro to help you monitor your order fulfillment and inventory management tasks. Ordoro helps streamline your operations and automate many of your workflows. This in turn helps you eliminate all the common operational problems you’ll start experiencing otherwise. This is extremely important to help you scale because shipping and inventory problems can directly affect your brand reputation and stall your growth - the last thing you want is to ship the wrong product to the customer or to take an order for a product that is out of stock. Ordoro helps you stay organized so that you don’t have to worry about those issues and you can instead focus on growing your business.
We take a holistic approach to your eCommerce operations. All the alternatives in the market solve one piece of the puzzle each - some are shipping label creating software, others purely look at your inventory, and some others help you automate your dropshipping. But in the real world, all these pieces are closely interrelated.
Our competitive advantage is that by solving all these problems together in one platform, we solve them 10x better than any other solution in the market today. Our customers realize this advantage as soon as they see a demo, and they switch over from their point solutions into Ordoro soon after.
That is an area that I personally focused on from the very beginning - I was the first customer support representative for the company. I did this because I realized early on, through customer interviews, that high-quality support is extremely important for the typical customer we are targeting. To achieve this, I also decided that our customer support will always be done in-house and we will never outsource it or operate it as a call center. Our support team is one of the greatest assets of our company. None of our competitors get close to the quality of support we provide. You will see that in our customer reviews.
To achieve this level of customer service without getting burdened is tricky. That’s a constraint I discovered early on. My answer to this paradox is to invest heavily in the product. We spend thousands of hours designing every new feature with a heavy emphasis on UX and ease of use. Our product is designed to be extremely user-friendly. Customers usually figure out how to use new features on their own without needing dedicated training or having to call us. We also have an intense QA process for every feature we release - our customer support team doubles as the QA team. In short, the key to offering excellent customer service is two-pronged - hire exceptional people into the support team, and also focus intensely on product quality.
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Ordoro is omnichannel inventory management software that helps automate dropshipping, generate labels, manage inventory, orders and many more.
Which features have you used in Ordoro?
Inventory Management Software
How long have you used Ordoro?
How frequently you use Ordoro?
What do you like the most about Ordoro?
Very easy and simple to navigate software.
The user interface is great and very clean.
What do you like the least about Ordoro?
Can’t wait for more functions.
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