OxyCustomer
Operational, Analytical, Collaborative. Drive customer success.
SunSmart Global Inc. (SSG Technologies LLC) is an ISO 9001:2015 Certified Multinational Software Corporation, founded in 2004 and headquartered in Silicon Valley, USA. With global offices in the UK, Middle East, India, and Australia, we operate as a niche Product Company delivering Innovative & Intelligent solutions.
We specialize in three core technology streams: Enterprise Software (including the Oxy-suite of products like CRM, ERP, and OxyProcure), Artificial Intelligence (AI), and Mobility. Leveraging over 3000+ man-years of experience, SunSmart serves mid-to-large corporate clients across critical sectors:
Banking & Financial Services
Insurance
Government & Public Sector
Healthcare
SunSmart focuses on being a Technology Partner, providing end-to-end, highly configurable, and IP-protected integrated solutions. Our goal is to guarantee multi-fold ROI by enhancing customer experience, boosting employee productivity, and ensuring operational sustenance through high-performance.
We specialize in three core technology streams: Enterprise Software (including the Oxy-suite of products like CRM, ERP, and OxyProcure), Artificial Intelligence (AI), and Mobility. Leveraging over 3000+ man-years of experience, SunSmart serves mid-to-large corporate clients across critical sectors:
Banking & Financial Services
Insurance
Government & Public Sector
Healthcare
SunSmart focuses on being a Technology Partner, providing end-to-end, highly configurable, and IP-protected integrated solutions. Our goal is to guarantee multi-fold ROI by enhancing customer experience, boosting employee productivity, and ensuring operational sustenance through high-performance.
2004
India
- Banking
- Commercial-real-estate
- Computer-software
- Facilities-services
- Financial-services
- Hospital-health-care
- Human-resources
- Information-technology-services
- Insurance
- Investment-banking-venture
- Investment-management
- Legal-services
- Management-consulting
- Real-estate
- English
Industries
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Banking
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Commercial-real-estate
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Computer-software
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Facilities-services
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Financial-services
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Hospital-health-care
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Human-resources
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Information-technology-services
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Insurance
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Investment-banking-venture
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Investment-management
-
Legal-services
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Management-consulting
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Real-estate
Licensing & Deployment
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Proprietary
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Cloud Hosted
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On Premises
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iPhone/iPad
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Android
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Windows
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Mac
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Linux
Support
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Email
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Chat
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Phone
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24x7 Support
Training
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Webinar
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In-person
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Documentation
OxyCustomer Core Features
Focus of Customer Service Feature
- Alerts/Notifications
- Appointment Management
- Escalation
- Feedback Management
- Help Desk
- Knowledge Base
- Live Chat
- Response Templates
- Self-Service Portal
- Social Media Integration
OxyCustomer Pricing
Pricing Type
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Usage Based
Preferred Currency
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USD ($)
Free Version
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No
Payment Frequency
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Monthly Payment
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Annual Subscription
