Overview
parcelLab
We offer online shops a technology and implementation for post-purchase communication to accompany customers during the entire shipping process. Customer-relevant delivery events or deviations are identified and linked to automated customer communication in dealer branding via the relevant channels (email, SMS, Facebook, dealer app). In this way, the retailer also accompanies the customer during dispatch, strengthens customer loyalty and can exploit further upselling potential.
Media
Core Features
Shipment Tracking Features
  • Alerts/Notifications
  • Delivery Estimate
  • Status Tracking
  • Website Integration
Pricing
Pricing Type
Contact Vendor
Free Version
No
Payment Frequency
Quote Based
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Licensing & Deployment
  • Cloud Hosted
  • Web-based
Support
  • Chat
Knowledge Base
  • Help Guides
  • Video Guides
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