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We offer online shops a technology and implementation for post-purchase communication to accompany customers during the entire shipping process. Customer-relevant delivery events or deviations are identified and linked to automated customer communication in dealer branding via the relevant channels (email, SMS, Facebook, dealer app). In this way, the retailer also accompanies the customer during dispatch, strengthens customer loyalty and can exploit further upselling potential.

Screenshot & Video



  • Cloud Hosted
  • Web-based


  • Chat

Knowledge Base

  • Help Guides
  • Video Guides

parcelLab Core Features

Shipment Tracking

  • Alerts/Notifications
  • Delivery Estimate
  • Status Tracking
  • Website Integration

parcelLab Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Quote Based

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