PhaseWare
Use knowledge to your advantage.
Increase your First Call Resolution rate! We deliver powerful, knowledge-infused, affordable customer service and support software, on-premise, on-demand and mobile. PhaseWare Tracker is tightly integrated with Outlook so you can use the Outlook email client and user interface to handle email between Tracker and your customers. PhaseWare: Incident management, ticket management, customer management, and knowledge management made easy. Take control of your incident management process with PhaseWare. PhaseWare provides simple yet sophisticated customer service and support software that grows with your business.
2005
United States
- Consumer-services
- Marketing-advertising
- English
Industries
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Consumer-services
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Marketing-advertising
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
Support
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Email
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Phone
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24x7 Support
Knowledge Base
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Help Guide
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Videos
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Blog
Media
PhaseWare Core Features
Focus of Knowledge Management Feature
- Access Control
- Collaboration
- Content Management
- Knowledge Base Management
- Reporting & Analytics
- Search/Filter
- Security
- Self Service Portal
PhaseWare Pricing
Pricing Type
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Contact Vendor
Preferred Currency
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USD ($)
Free Version
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No
Free Trial
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Available Trial
Payment Frequency
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Quote Based
PhaseWare Reviews
PhaseWare Integration
- Jira
- Outlook
- Salesforce
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