Pointel Survey360
Improve CX using closed loop customer feedback solution
Attracting new customers while strengthening the loyalty of existing customers is a real challenge in today’s competitive global business environment. The maximum possible positive outcomes are expected at the contact centers. How do you survey that? Pointel Survey360 makes it all much easier. With Survey360, you can create and conduct surveys to obtain customer feedback and capture customer experience data. The result is truthful, in-depth information on customer expectations and contact center operations that you can analyze quickly and leverage to gain and retain your most valuable customers.
Pointel Survey360 has won Gold Award for The Most Innovative Technology award at the recently held 17th Contact Center World Awards. We are honored to have competed with more than 2000 participants in the contact center space from over 80 countries and to emerge victorious.
Pointel Survey360 has won Gold Award for The Most Innovative Technology award at the recently held 17th Contact Center World Awards. We are honored to have competed with more than 2000 participants in the contact center space from over 80 countries and to emerge victorious.
1999
United States
- Telecommunications
- English
Industries
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Telecommunications
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
Support
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Email
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Chat
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Phone
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24x7 Support
Training
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Webinar
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Documentation
Pointel Survey360 Core Features
Focus of Survey Feature
- Analysis Tools
- Automated Responses
- Custom Survey URLs
- Survey Design
Pointel Survey360 Pricing
Pricing Type
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Contact Vendor
Preferred Currency
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USD ($)
Free Version
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No
Free Trial
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30 Days Trial(Credit card required)
Payment Frequency
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Annual Subscription
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Quote Based
