Quality Monitoring and Business Intelligence SaaS

COPC Inc. provides consulting, training and certification for operations that support the customer experience. The company created the COPC Standards, a collection of performance management systems for call center operations, customer experience management, vendor management, and procurement.Today, the company is an innovative global leader that empowers organizations to optimize operations to deliver a superior customer experience across all channels.

COPC
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • Windows
Support
  • Phone
Knowledge Base
  • Help Guides
  • Blogs
  • Case Studies

Media

RevealCX Core Features

Focus of Quality Management Feature
  • Complaint Management
  • Document Control
  • Equipment Management
  • Performance Reporting
  • Expenditure Tracking
  • Training Management

RevealCX Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Payment Frequency
  • Quote Based

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