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SeamlessDesk

5.0 (1 Review)|Write a Review|Unclaimed profile

Deployment

WindowsMacAndroidiPhone/iPadWeb-based

Best for

SmallMediumFreelancer

Overview

About SeamlessDesk

SeamlessDesk is a cloud-based helpdesk solution designed to help small to large businesses streamline customer support processes. The platform includes a ticketing system with built-in inbox and a notification system, which sends push messages to inform agents about new support tickets, customer responses and more.

At a glance

Software information

Industries served, licensing and the support SeamlessDesk provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • Free
  • Free version

Support

  • Phone
  • Email
  • Live Chat
  • Business Hours

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0

What users like the most

  • It is a simple-to-use and affordable solution.
  • It's a clean, intuitive and very perfect tool for the need.
  • It has a very intuitive UX and beautiful UI.

What users like the least

  • Real-time chat option is missing in this tool.

What users say

Review Analytics of SeamlessDesk

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0
Review Summary
Drawn from 1 verified reviews
It is a simple-to-use and affordable solution.It's a clean, intuitive and very perfect tool for the need.It has a very intuitive UX and beautiful UI.
Detailed Reviews of SeamlessDesk
Sort ByWrite a Review
Madison BaxterVerified Review
Posted on Jan 24, 2023

“SeamlessDesk is a cloud-based help and service desk solution that lets customers create tickets to address issues.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0
Outstandingly great software. I have only been using it for one week, but it is already helping us and saving us time with its fab options such as the help desk and asset management. The software runs smoothly without any technical issues.

Capabilities

SeamlessDesk features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • SLA
  • Ticketing Management

Service Desk Software

  • Change Management
  • IT Asset Management
  • Knowledge Base
  • Mobile Access
  • Problem Management
  • Reports
  • SLA Management

Plans

SeamlessDesk pricing

Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription, Free
Vendor pricing page

Media

Screenshots & video

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