Name: Shipeak
Rating: 4.0 (1 reviews)

Overview

About Shipeak

ShipEak is an AI-driven shipping and post-purchase experience platform built for eCommerce and D2C brands. From real-time tracking and automated returns to predictive delivery and smart NDR workflows, ShipEak helps businesses streamline logistics, reduce RTO, and delight customers with every delivery. With seamless integrations across 550+ global carriers and platforms like Shopify, Magento, and WooCommerce, ShipEak transforms fragmented logistics into a unified, intelligent system that drives efficiency, transparency, and growth.

At a glance

Software information

Industries served, licensing and the support Shipeak provides.

Industries

Computer-software
Information-technology-services
Logistics-supply-chain

Licensing

Proprietary
Monthly Payment
Annual Subscription
Free trial
Free version

Support

Email
Live Chat
Phone
24x7 Support

Training

Webinar
In-person
Documentation

Languages (4)

EnglishFrenchJapaneseSwedish

Review analytics

What customers report

4.0

Based on 1 verified review

Ease of use5.0

Features & functionality4.0

Customer support5.0

What users like the most

ShipEak makes post-purchase logistics really smooth — especially the real-time tracking updates, returns management, and multi-carrier integration. The interface is easy to navigate, and setting up courier APIs was faster than expected. It saved our team a lot of coordination time with carriers.

What users like the least

While the core features work well, some advanced analytics and custom reporting options are still limited. We also faced a small learning curve during the initial onboarding, but their support team was responsive and helpful.

What users say

Review Analytics of Shipeak

Every review is verified through Goodfirms before it's published.

4.01 Verified Review

Ease of use5.0

Features & functionality4.0

Customer support5.0

Review Summary

Drawn from 1 verified reviews

ShipEak makes post-purchase logistics really smooth — especially the real-time tracking updates, returns management, and multi-carrier integration. The interface is easy to navigate, and setting up courier APIs was faster than expected. It saved our team a lot of coordination time with carriers.

Rohit Kumar, Logistics Head at StellarVerified Review

Posted on Aug 13, 2025

“Shipeak simplifies shipment tracking problem for our eCommerce Business”

Overall rating4.0

Ease of use5.0

Features & functionality4.0

Customer support5.0

We've been using Shipeak for a few months to streamline our order tracking and return workflows. The platform is intuitive and integrates well with multiple carriers, which helped reduce manual efforts. Features like real-time shipment updates and smart courier allocation are useful, especially during high order volumes. While there's room to expand on custom reports, overall Shipeak has been a reliable tool for improving post-purchase experience. Suitable for small to mid-size eCommerce teams looking for practical logistics support.

Rating: 4.5/5

Capabilities

Shipeak features

The full feature set, grouped by module.

Warehouse Management Software

3PL Management
Category Customization
Dashboard
Inventory Management
Multi-Location
Order Management
Quality Control
Returns Management
Shipping Management
Tracking
AI Features

Shipping Software

Container Shipping
Freight Shipping
Ground Shipping
Inventory Management
Shipment Tracking
Warehouse Management
AI Features

Shipment Tracking Software

Alerts/Notifications
Barcode Scanner
Delivery Estimate
Route Optimization
Safety Management
Status Tracking
Tracking Filters
Website Integration
AI Features

Plans

Shipeak pricing

Free Version

Yes

Payment Frequency

Monthly Payment, Annual Subscription

Preferred Currency

USD ($)

Free Trial

14 Days

Get Free Trial Vendor pricing page

Media

Screenshots & video