Rohit Kumar, Logistics Head at Stellar
Posted 6 months ago
Shipeak simplifies shipment tracking problem for our eCommerce Business
We've been using Shipeak for a few months to streamline our order tracking and return workflows. The platform is intuitive and integrates well with multiple carriers, which helped reduce manual efforts. Features like real-time shipment updates and smart courier allocation are useful, especially during high order volumes. While there's room to expand on custom reports, overall Shipeak has been a reliable tool for improving post-purchase experience. Suitable for small to mid-size eCommerce teams looking for practical logistics support.
Rating: 4.5/5
What was the project name that you have worked with Shipeak?
Warehouse Management Software , Shipping Software , Shipment Tracking Software , Customer Experience Software
How long have you used Shipeak?
10 Months
How frequently you use Shipeak?
Weekly
How do you find pricing of Shipeak?
mid-tier
What do you like the most about Shipeak?
ShipEak makes post-purchase logistics really smooth — especially the real-time tracking updates, returns management, and multi-carrier integration. The interface is easy to navigate, and setting up courier APIs was faster than expected. It saved our team a lot of coordination time with carriers.
What do you like the least about Shipeak?
While the core features work well, some advanced analytics and custom reporting options are still limited. We also faced a small learning curve during the initial onboarding, but their support team was responsive and helpful.
Integrations
