Sibro

Sibro is an insurance agency and broker software supporting end-to-end policy management and claims control. This software offers amazing features such as the ability to record and manage policies, high-end customization options, multiple language translation, RFQ management, auto-reconciliation, and a lot more.

Mr. Vivek Stanley, CEO of Protracked and also the makers of SIBRO insurance broker software. We are pioneers in delivering SAAS solutions and long-term support services to niche businesses and making them 10x more efficient than before. Our team is well balanced with insurance professionals that have technical expertise, software engineers, quality analysts, and a lot of other experts who works seamlessly to provide the best user experience to our customers as well as assist them in handling their every single post-purchase query in the best possible ways we could.

SIBRO is exactly what the brokers needed in the modern insurance era. This software understands the pulse of insurance brokers and offers them handpicked value-added features that help them simplify and automate their entire insurance operations efficiently and effectively.
 

Let’s see what all are those value-added features are offered by SIBRO.

We are mainly focused on the global insurance industry and all the potential insurance brokers and agents that align with it.

SIBRO offers a galaxy of features that help insurance brokers to excel in what they do. Let’s explore our standout features that help brokers in unlimited ways to optimize their business flow and live a productive corporate life.

We are always committed to making a positive impact on our customers’ lives. According to our team, it’s all about how our software turns out for them. If they are experiencing greater productivity, our level of satisfaction is high and vice versa.

Our team of professionals listens to our customers’ unique needs closely and delivers what they want. Unlike other complicated software solutions, ours will be simple, fully customized, self-explanatory i.e., a first-time user can even have a great experience. We have our own customer portal to drop their suggestions feedback, feature ideas and, other thoughts about the software.

Also, we have an amazing customer support team that assists each and every customer with utmost priority and exceptional care to make sure whatever their concern is, it gets resolved at the earliest.

Considering the nature of the business and the service we offer, we have almost 98% customer retention. Whenever a customer gets associated with SIBRO, they stay for a prolonged period of time. This helps both parties to develop trust and build a lifelong healthy business relationship.

Yes. As our software is enriched with a variety of features, it is very important for both of us to make sure that we are on the same page. That’s why our website offers a well-drafted documentation section that has documented each and every SIBRO feature and the ways to deal with it. We practice sharing this link with our software users so that they can clarify each and every doubt that they come across while exploring the software and its features.

We have a group of support executives who offers their extensive product knowledge whenever a need comes in. Every client can send their queries and concerns to our support team via email that gets automatically converts as a task for our client support team. They instantly review the task and collaborate with our development and testing team to get it resolved and eventually revert to the client as soon as possible.

As our financial figures are confidential, it is not possible to publicly announce our revenue figures for the time being. Apologies. But kindly note that we have been performing comparatively well with our sales figures are moving very much on a positive note in the year 2020-21.

Every bigger dream seems small enough for those who invest their 100% to conquer them. If we are able to serve our customers with the same intent and passion towards success and self-initiation for the next 5-10 years, we see our self in a position where we handle more than 500 plus potential insurance brokers and agents in different parts of the world, professionally and systematically.