Simplifica chatbot

Brazil HQFounded 2000

Deployment

Web-based

Overview

About Simplifica chatbot

Simplifica+ is your B2B self-service platform to elevate the customer experience. With 480 thousand users, it is connected to more than 60 ERPs and 120 financial institutions. Last year, it accelerated more than R$12 billion in transactions, and generated savings of 1 million operational hours for its customers.

Prevent customers from being dissatisfied because they are not served quickly through customer service channels. In addition to serving customers using the Simplifica+ chatbot, you can now access invoices directly on your WhatsApp.

Although it is not always easy to solve all customer problems, serving them quickly can reduce their anxiety about receiving a quick response to their requests.

The objective of the Simplifica+ chatbot is to deliver the same information as the web portal, directly to WhatsApp with the same security and agility.

At a glance

Software information

Industries served, licensing and the support Simplifica chatbot provides.

Industries

  • Marketing-advertising
  • Retail
  • Wholesale

Licensing

  • Proprietary
  • Quote Based

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Knowledge Base

  • Help Guide
Languages (1)
English
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Capabilities

Simplifica chatbot features

The full feature set, grouped by module.

Chatbot Software

  • AI & Machine Learning Capabilities
  • Analytics and Reporting
  • Compliance and Privacy
  • Customizable Templates
  • Easy Integration
  • Multi-Channel Support
  • Multilingual Support
  • Natural Language Processing (NLP)
  • Personalization

Plans

Simplifica chatbot pricing

Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)

Media

Screenshots & video

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