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Solarwinds Web Help Desk

Affordable Help Desk Ticketing and Asset Management Software

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SolarWinds Web Help Desk is an affordable Help Desk ticketing and asset management software. Affordable Help Desk Ticketing and Asset Management Software. It provides features like automating ticket management, centralizing knowledge management, meeting service level agreements, simplifying project and task management, measuring customer satisfaction, and many more.
SolarWinds
1999
United States
  • Information-technology-services
1 Industry
  • English
1 Language

Screenshot & Video

1/4

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

SUPPORT

  • Email
  • Chat
  • Phone
  • 24x7 Support

Training

  • In-person

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • Whitepapers
  • On-Site Training

Solarwinds Web Help Desk Core Features

Help Desk

  • Analytics & Reporting
  • Alerts
  • Customer Review
  • Dashboards
  • Document Storage
  • Email Integration
  • Escalation
  • Live Chat
  • Multilingual
  • SLA
  • Ticketing Management

Ticketing

  • Branding Control
  • Customer Portal
  • Payment Processing
  • Reporting & Analysis
  • Ticket Brokering
  • Ticket Scanning

Solarwinds Web Help Desk Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Quote Based
  • One-Time Payment
Vendor pricing page
  • 14 Days Trial

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