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Managing technology just got easier.

Spiceworks was founded in 2006 with a mission to simplify the IT workday, and we’ve been at IT ever since! We’re the global IT marketplace that connects millions of technology buyers and sellers so they can get their jobs done, every day. We help tech professionals find, adopt, and manage the latest technologies while also helping tech brands build, market, and support better products and services.
Spiceworks
2006
United States
  • Computer-network-security
  • Information-technology-services
2 Industries
  • English
1 Language
Industries
  • Computer-network-security
  • Information-technology-services
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Email
  • 24x7 Support
Knowledge Base
  • Help Guides
  • Video
  • Blog
  • On-Site Training

Media

Spiceworks video
Spiceworks

Spiceworks Core Features

Focus of IT Asset Management Feature
  • Asset Tracking
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Maintenance Management
  • Requisition Management
Focus of Service Desk Feature
  • Change Management
  • Incident Management
  • IT Asset Management
  • Knowledge Base
  • Mobile Access
  • Problem Management
  • Procurement Management
  • Self Service Portal
Focus of Network Monitoring Feature
  • Bandwidth Monitoring
  • Dashboard
  • Network Mapping
  • Network Automation
  • Router Monitoring
  • Server Monitoring
  • Uptime Monitoring
  • Visual Maps
Focus of IT Management Feature
  • Asset Management
  • Capacity Management
  • Compliance Management
  • Maintenance Scheduling
  • Network Monitoring
  • Patch Management
  • Remote Access/Control
  • Reporting & Analytics

Spiceworks Pricing

Pricing Type
  • Free
Vendor pricing page

Spiceworks Reviews

4.51 Review
Write a Review
Zach Wimpey

Based upon user-friendliness and customization services; I'd like to recommened Spiceworks for all!

The help desk software used by my company - Craig and Landreth Clarksville is Spiceworks. Here are a few advantages and disadvantages of using Spiceworks for your organization.

How long have you used Spiceworks?

200 Days

How frequently you use Spiceworks?

Daily

What do you like the most about Spiceworks?

The software easy provides ticket management

We can also build custom reports and create user portals

We have also been able to secure remote support through SpiceWorks

What do you like the least about Spiceworks?

The cloud version has some specific limitations with regards to emailing

Lack of notification options affects functionality

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
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