Spiceworks was founded in 2006 with a mission to simplify the IT workday, and we’ve been at IT ever since! We’re the global IT marketplace that connects millions of technology buyers and sellers so they can get their jobs done, every day. We help tech professionals find, adopt, and manage the latest technologies while also helping tech brands build, market, and support better products and services.
Core Features
IT Asset Management Features
  • Asset Tracking
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Maintenance Management
  • Requisition Management
Service Desk Features
  • Change Management
  • Incident Management
  • IT Asset Management
  • Knowledge Base
  • Mobile Access
  • Problem Management
  • Procurement Management
  • Self Service Portal
Pricing Type
Payment Frequency
Customer Reviews
4.5 (1 Reviews)

Based upon user-friendliness and customization services; I'd like to recommened Spiceworks for all!

3 months ago

The help desk software used by my company - Craig and Landreth Clarksville is Spiceworks. Here are a few advantages and disadvantages of using Spiceworks for your organization.

I have used this software for
200 Days
I use this software
Pros :
  • The software easy provides ticket management
  • We can also build custom reports and create user portals
  • We have also been able to secure remote support through SpiceWorks
Cons :
  • The cloud version has some specific limitations with regards to emailing
  • Lack of notification options affects functionality
  • Ease of use
  • Features & functionality
  • Customer support
  • Value for money
  • Integrations
  • On-boarding
  • Overall ratings
6 User Score
User Recommendation Score
Licensing & Deployment
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • On-Site Training
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