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IT Service Management Solution.

The Squirro ITSM Solution significantly reduces service management costs while facilitating a vastly improved customer experience. It provides AI-driven insights and recommendations stemming from all relevant data sources, structured and unstructured, internal and external. The solution also integrates directly with your existing command center, allows users to significantly reduce mean time to resolution (MTTR) of existing incidents and lowers the number of new incidents requiring agent assistance.
Squirro AG
Licensing & Deployment
  • Cloud Hosted
  • Web-based
Support
  • Chat
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs

Media

Squirro

Squirro Core Features

Focus of Service Desk Feature
  • Incident Management
  • IT Asset Management
  • Procurement Management
  • Reports
Focus of Risk Management Feature
  • Alerts/Notifications
  • Auditing
  • Compliance Management
  • Custom Reporting
  • IT Risk Management
  • Reputational Risk Management
  • Risk Assessment
Focus of Incident Management Feature
  • Alerts/Notifications
  • Audit Trail
  • Corrective Actions
  • Disaster Recovery
  • Incident Reporting
  • Root-Cause Diagnosis
  • Safety Management

Squirro Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Payment Frequency
  • Quote Based
Vendor pricing page

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