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Your inside sales process, simplified.

VanillaSoft, the industry's most successful sales engagement platform, empowers sales teams to respond to leads faster, interact more consistently, and generate more qualified sales opportunities. Thousands of users employ VanillaSofts sales cadence automation to drive speed-to-lead, persistency, productivity and revenue-per-rep.
VanillaSoft
2005
United States
  • Banking
  • Financial-services
  • Marketing-advertising
  • Nonprofit-organization-management
  • Retail
5 Industries
  • English
1 Language
Industries
  • Banking
  • Financial-services
  • Marketing-advertising
  • Nonprofit-organization-management
  • Retail
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Chat
  • Phone
  • 24x7 Support
Knowledge Base
  • Help Guides
  • Video
  • Blogs
  • Webinars
  • Case Studies
  • Whitepapers

Media

VanillaSoft video
VanillaSoft

VanillaSoft Core Features

Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Call Scripting
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail
Focus of Lead Management Feature
  • Contact Management
  • Email Integration
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Sales Tracking
  • Source Tracking

VanillaSoft Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 14 Days Trial
Payment Frequency
  • Monthly Payment
Vendor pricing pageGet Free Trial

VanillaSoft Reviews

4.01 Review
Write a Review
Jake Tolbert

Solid, inexpensive calling center software with all the features you need to get started

VanillaSoft is solid, inexpensive calling software that makes it easy to stand up a small calling center for folks on a budget. It'll do just about anything you want a calling center to do, though I will say, the reporting is kind of janky.

How long have you used VanillaSoft?

4 Years

How frequently you use VanillaSoft?

Daily

What do you like the most about VanillaSoft?

VS has pretty much every calling center feature I could think of

The price for VanillaSoft is pretty low, or at least it was a few years ago

What do you like the least about VanillaSoft?

The reporting features of VS are confusing, esoteric and not very useful. Granted, you can dump everything out to csv and do your own analytics.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating