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Stronger, Faster, Measurable AI Outcomes

Today’s organizations face skyrocketing expectations for delivering better customer experiences (CX) across every channel. But hiring more workers and increasing workforce expenses isn’t a sustainable option.

AI offers a solution – and that’s where Verint comes in. We empower brands with groundbreaking AI via our next-gen open platform. The first of its kind, Verint Open Platform helps organizations increase CX automation to achieve their strategic objectives and realize significant ROI.

The Verint Open Platform provides a team of AI-powered bots to augment human staff across the enterprise, including contact centers, web/mobile channels, branches, back offices, CX offices, and more. The result? Organizations can create capacity, lower costs, and continually improve CX.

It’s all possible with CX automation.
Verint
1994
United States
  • Banking
  • Financial-services
  • Government-administration
  • Hospital-health-care
  • Insurance
  • Public-relations
  • Retail
  • Telecommunications
8 Industries
  • English
1 Language
Industries
  • Banking
  • Financial-services
  • Government-administration
  • Hospital-health-care
  • Insurance
  • Public-relations
  • Retail
  • Telecommunications
Licensing & Deployment
Support
  • Email
  • Phone
  • 24x7 Support
Training
  • Documentation
Knowledge Base

Media

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Verint Core Features

Focus of Customer Success Feature
  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Reporting & Analytics
  • Task Management
  • AI Features
Focus of Workflow Management Feature
  • Access Controls
  • Business Process Automation
  • Custom Dashboard
  • Notifications & Reminders
  • Reporting & Analytics
  • Workflow Configuration
  • AI Features
Focus of AI Automation Tools Feature
  • AI-Driven Decision Making
  • Context-Aware Automation
  • Human-in-the-Loop Controls
  • Machine Learning Models
  • Natural Language Processing
  • Predictive Automation
  • Real-Time & Scheduled Execution
  • Security & Data Encryption
  • Third-Party Integrations
  • Workflow Automation Builder
  • Workflow Monitoring & Logs

Verint Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Quote Based
Vendor pricing page

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