VocalLabs
Deployment
Best for
Data Protection & Security Compliance
Overview
About VocalLabs
VocalLabs builds and runs the voice AI engine behind human-like AI voice agents. Businesses use it to automate inbound and outbound calls for sales, customer support, lead qualification, collections and surveys over phone, web and mobile.
Partners can white-label the entire platform: their logo on the console, their domain on the calls and their name on the reports. Every client is isolated, with its own plans and limits, and billing is usage-based per minute and per seat.
Calls run on numbers in 50+ countries over SIP, WebRTC and PSTN, with 99.9% uptime, automatic failover and auto-scaling from one call to thousands. Each call can be routed to OpenAI, Deepgram, ElevenLabs or your own models, and live traffic can be split between providers.
Developers get REST APIs, webhooks, JavaScript, TypeScript and Python SDKs, and an MCP server for Claude, Cursor and VS Code Copilot.
At a glance
Software information
Industries served, licensing and the support VocalLabs provides.
Industries
- Computer-software
- Information-technology-services
- Financial-services
- Hospital-health-care
- Real-estate
Licensing
- Proprietary
- Monthly Payment
- Quote Based
Support
- Phone
- Support daysMondayTuesdayWednesdayThursdayFridaySupport time10:00 to 19:00 (IST)
Training
- Documentation
Knowledge Base
Capabilities
VocalLabs features
The full feature set, grouped by module.
AI Voice Agent
- Automatic Speech Recognition (ASR)
- Text-to-Speech (TTS) Synthesis
- Real-Time Voice Conversations
- Multilingual Language Support
- Custom Voice & Persona Configuration
- Intent Recognition & Call Routing
- API & Webhook Integration
- Analytics & Performance Dashboard
- Human Agent Handoff
Plans
VocalLabs pricing
Media