Top Call Center Services in Tampa, FL

Researched by:Goodfirms Research TeamUpdated:September 22, 2026

Goodfirms has reviewed 7 Call Center Services in Tampa, FL as of September 2026. The top-ranked firm is Acquistion Technologies (0.0 stars, 0 verified reviews, NA, Tampa). Across the category, the median hourly rate is $25, median client rating is 5, and 15% of firms employ 50+ members. Explore the vetted Call Center Services in Tampa, FL companies below, compare their strengths, and connect with the provider best suited to your requirements.

Are you looking to work with call center services in Tampa, FL, offering comprehensive services? Customer service and support is an essential element of your business. It is the only channel where your customers can have a direct conversation with a representative of your brand. The type of conversation that your customers will have with your customer care will determine whether they will choose to remain loyal to your brand or will they set out to seek an alternative. Hence, finding an experienced service partner who is an expert in customer expectation management is very crucial for your business. A careful assessment of the capabilities and previous records of various call center companies in Tampa, FL, will help you find an ideal service partner.
Goodfirms has prepared a directory here to supply all the information you need to make a reasoned selection. The first thing you will find with this directory is a list of top-performing call center outsourcing services in Tampa, FL. As you continue to explore this list, you will discover individual company profiles complemented with information such as company content, project portfolio, focus area, services offered, experience, pricing model, research scores, authenticated reviews. Please feel free to explore this directory further to find firms delivering peerless call center services providers in Tampa, FL, to represent your brand.

Goodfirms has verified 7 Call Center Services in Tampa, FL - part of 1,644+ Call Centers Services Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Top Call Center Services Providers in Tampa, FL

Find a Call Center Services Company Near you
Find a Call Center Services Company Near you
Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Inbound, Outbound & Blended Campaigns.Prospect Development, Lead Generation, Warm Transfers and Sales.100% on-shore, in-house, on-site licensed workforce.Our proprietary lead validation technology marries form-based lead gen and the IVR.Validate large volumes of inbound calls before engaging a live agent.Keep the lights on 24x7 by allowing customer self-service

    Inbound, Outbound & Blended Campaigns.Prospect Development, Lead Generation, Warm Transfers and Sales.100% on-shore, in-house, on-site ... read Acquistion Technologies reviews & insights

    NA
    50 - 249
    Tampa, United States
  • Answer Bay Area is a full service tele-messaging call center and answering service in Tampa, Florida. We are here to professionally and efficiently handle your inbound calls any time you need us—whether that’s all day every day, after business hours, or to support your staff with rollover coverage. Simply put, we answer when you can’t.

    Answer Bay Area is a full service tele-messaging call center and answering service in Tampa, ... read Answer Bay Area reviews & insights

    $25 - $49/hr
    10 - 49
    Tampa, United States
  • At Southern Answering Service we make meaningful connections with your customers every day - and as we are often the first voice and impression of your company - we take that responsibility seriously. So whether we’re taking a message, making a sale, responding to a question, or setting an appointment, you can be assured that ... read Southern Answering Service reviews & insights

    At Southern Answering Service we make meaningful connections with your customers every day - and ... read Southern Answering Service reviews & insights

    < $25/hr
    10 - 49
    Tampa, United States
  • Ambs Call Center is a 24/7call center company providing telephone answering service and call center solutions. Our web enabled call center agents can take messages, answer customer concerns, take orders, or simply answer questions about its clients'​ products or services. This means our clients'​ customers can receive assistance, access information and, most importantly, make purchases ... read Ambs Call Center reviews & insights

    Ambs Call Center is a 24/7call center company providing telephone answering service and call center ... read Ambs Call Center reviews & insights

    $25 - $49/hr
    10 - 49
    1932
    Tampa, United States
  • Spice up your sales pipeline through our AI-enabled products for B2B lead generation. Consistent lead flow, high brand recall, and revenue growth are the key results that we deliver, helping you grow. Piqual’s leadership team comprises senior executives from the advertising and software industries with decades of experience in business growth and go-to-market strategies. Talk ... read Piqual reviews & insights

    Spice up your sales pipeline through our AI-enabled products for B2B lead generation. Consistent lead ... read Piqual reviews & insights

    NA
    10 - 49
    2020
    Tampa, United States
  • Mondo Solutions Boutique BPO & IT firm with 30+ years global experience 20+ years presence in Philippines & India Specialists in Healthcare & Financial sectors What We Do Healthcare BPO & IT Recruitment (RPO), Clinical (CPO), Knowledge (KPO) Back-office, onboarding, credentialing IT development & support Why Choose Mondo 24/7 operations & flexible hiring – scale ... read Mondo Solutions reviews & insights

    Mondo Solutions Boutique BPO & IT firm with 30+ years global experience 20+ years presence ... read Mondo Solutions reviews & insights

    NA
    50 - 249
    2021
    Tampa, United States
  • The Internet and advances in telecommunications technologies have made it easier than ever for consumers to buy from and communicate with the businesses that they use on a day-to-day basis. The answering service industry has been changed drastically due to these technological advances because call centers are able to handle communications faster than ever. And, ... read AnswerFirst reviews & insights

    The Internet and advances in telecommunications technologies have made it easier than ever for consumers ... read AnswerFirst reviews & insights

    NA
    10 - 49
    Tampa, United States

Post your project. Get proposals from PRO-verified firms.

Goodfirms recommends the top 3. You pick the winner.

Why Trust Goodfirms

Goodfirms is the world’s leading reviews and ratings company featuring 100,000+ tech companies from across the globe, complete with 80,000+ humanly vetted client reviews, detailed portfolios, hourly rates, employee strength, and more to help you choose your perfect tech partner.

Humanly-Vetted Client Reviews

Our researchers have personally vouched for the authenticity of 80,000+ client reviews by speaking directly with clients, cross-checking project details, timelines, and results to ensure 100% credibility.

Data-Driven Rankings

Data powers our company listings. Every company listed is evaluated based on its expertise, experience, market presence, reviews, and client satisfaction rate, which helps buyers confidently choose the right tech partner.

Global Trust & Recognition

Goodfirms is trusted by 100,000+ businesses in 160+ countries to connect with reliable tech partners. Our reputation is built on 80,000+ verified reviews and rankings you can trust.

Transparency In Detail

From verified client reviews and portfolio highlights to service focus and pricing, Goodfirms provides a 360-degree view of every company, helping 2+ million monthly users find the perfect tech partner.

Trending insights from Goodfirms

Valuable insights from top experts accelerate decision-making.

Why the Human Voice Still Wins in Customer Service
Call Center Outsourcing: Costs, Benefits & Top Providers in 2026
Payment Gateway vs Payment Processor: Key Differences and When to Build Your Own (2026)
Read all research articles

1 cities with the best Value Score for hiring.

Ranked by a composite blending firm count (supply), average rating (quality), and average hourly rate (cost). Affordability is weighted highest (50%), so this surfaces genuinely affordable destinations - not just the biggest markets.

Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

Loading map…

All cities ranked by Value Score.

Every city in scope, ranked by Value Score.

CityFirmsAvg RateAvg RatingValue ScoreAction
USTampa33$47/hr579View firms
USTampa
33 firms$47/hr5
Value Score79 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

Found your target region?

Browse all firms in your chosen country - or let us hand-pick matches based on your project, budget, and time-zone preference.

Get matched firms

Cities with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Tampa · $0-24/hr

11 firms in this tier - more than any other city. Top picks: VSF Marketing, Southern Answering Service, Digital Marketing Lighthouse.

Mid-tier leader
Tampa · $50-99/hr

1 firms in this tier - more than any other city, averaging 5.0 ★. Top picks: Actuate Media.

Top tier leader
Tampa · $150+/hr

1 firms in this tier - more than any other city. Top picks: Buzzlead.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

Get 3 AI-Matched Firms