Top BPO Companies in Colombia

Researched by:Goodfirms Research TeamUpdated:September 8, 2026

Goodfirms has reviewed 22 BPO Companies in Colombia as of September 2026. The top-ranked firm is Expansion Americas (4.8 stars, 2 verified reviews, $150 - $199/hr, founded 2025, Bogota). Across the category, the median hourly rate is $75, median client rating is 4.9, and 23% of firms employ 50+ members. Explore the vetted BPO Companies in Colombia below, compare their strengths, and connect with the provider best suited to your requirements.

Are you searching for the business process outsourcing companies in Colombia? The first pros of BPO firms include cost-effectiveness, skilled workforce and quicker working processes. The BPO services in Colombia are helping you create a budget and working under a strict budget to save for corporate emergencies. Thus, it helps the employees to work effectively without any mistakes and concentrate on providing quality services. The business process outsourcing services in Colombia make the methods of working better by integrating the team of experts. They bring a new perspective of providing to the market and help bridge the communication gap between the two. Goodfirms, therefore, made a rundown of the best BPO companies in Colombia with their website link and contact information. Check below for the same.

22Verified firms
$75/hrMedian hourly rate
4.9 ★Median rating
23%Have 50+ members

Goodfirms has verified 22 BPO Companies in Colombia - part of 6,164+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Headquarters
Action

List of Top Colombia BPO companies | BPO Firms in Colombia

Find a BPO Services Company Near you
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Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • We are here to help your business succeed. One Step Ahead ® Every day, Expansion Americas harnesses cutting edge growth, sales and revenue operations solutions, and innovative technology to deliver impactful results and valuable insights. Our solutions empower top companies to drive markets, make informed ... read Expansion Americas reviews & insights

    $150 - $199/hr
    10 - 49
    2025
    Bogota, Colombia
    Outstanding - Manager and Cofounder
  • In Kolvoz we specialize in bringing your communication strategy to non-contact campaigns Kolvoz offers advice and support for the fulfillment of your marketing, commercial and customer service goals. Through measurement, monitoring of each of our services, and constant communication.

    $50 - $99/hr
    10 - 49
    2008
    Bogota, Colombia
  • We work to be effective at the service of our clients, with productive and happy collaborators, generating memorable experiences with highly competitive management indicators To be leaders in the outsourcing processes that our clients give us, with committed human talent, generating value with innovation and social responsibility.

    $25 - $49/hr
    10 - 49
    2017
    Medellin, Colombia
  • Company specialized in the development, installation and technical support of technology for call centers and contact centers. With more than 10 years of experience in implementation and provision of services for call centers nationally and internationally in Ecuador, Peru and Chile. We have experience in most sectors of the economy with customer service operations, telephone ... read DYALOGO reviews & insights

    $50 - $99/hr
    10 - 49
    2003
    Bogota, Colombia
  • ProfitLine is a company founded in 2004, dedicated to the outsourcing of business processes , providing comprehensive outsourcing solutions , aimed at the areas of sales and marketing, portfolio, finance and administration. Our value proposition involves human talent, structured processes and world class technology. The following are our business lines: Portfolio Collection Outsourcing Reverse Logistics ... read Profitline reviews & insights

    $100 - $149/hr
    50 - 249
    2004
    Bogota, Colombia
  • Contact Center and BPO that facilitates relationships with your clients, generating memorable experiences, optimizing your business processes and ensuring the quality of your services.It is framed in generating memorable connections based on being, understanding people's needs and finding the best way to help them, in order to cultivate lasting and meaningful relationships with clients.

    NA
    50 - 249
    2012
    Bogota, Colombia
  • Our excellent multilingual team in a professional and permanent way, using the technological tools in our Digital Contact Center platforms, whose facilities and headquarters are located in the city of Medellín, where we offer a complete flexible solution in assistance, through telephone, digital platforms, social center and marketing strategies. Positioning your brand exclusively for the ... read Contact Box Bpo reviews & insights

    $25 - $49/hr
    2 - 9
    2007
    Medellin, Colombia
  • It is the moral obligation to make the best effort to achieve business objectives with efficient management of resources, ensuring the sustainable development of the environment and self-care, prevailing the common good over the particular interest. It is the continuous commitment of businesses to conduct themselves ethically and contribute to economic development while improving the ... read People Connect reviews & insights

    < $25/hr
    2 - 9
    Bogota, Colombia
  • Deducto is your one-stop shop for connecting top Colombian job seekers with U.S. companies. We specialize in sales, customer service, and data entry roles, providing comprehensive services for both employers and candidates to ensure a perfect match

    NA
    2 - 9
    2024
    Barranquilla, Colombia
  • We are the only company in Latin America with integrated skills in Contact Center and BPO, Digital Marketing, Social Media Analytics, attention to services on demand and relationship and loyalty programs, which allows us to develop real omni - channel offers , where we put our global experience at the service of our clients. We ... read BRM reviews & insights

    NA
    10 - 49
    2005
    Bogota, Colombia
  • INVAMER S.A .Fundada en la ciudad de Medellín en el año 1970. Actualmente es una de las organizaciones más grandes que existen en Colombia dedicadas a la Investigación de Mercados y de Opinión Pública. Con sucursales operativas en las ciudades de Bogotá,Cali, B/quilla y Bucaramanga

    NA
    2 - 9
    1970
    Medellin, Colombia
  • In 1949, three enterprising gentlemen, Bill Bernbach, Ned Doyle and Maxwell Dane gave the advertising industry a wake-up call. From Bill Bernbach to Keith Reinhard to the present generation of DDB leaders, we are continuing the revolution.

    NA
    50 - 249
    1949
    Arbelaez, Colombia
  • Introducing the brand natively through engaging content. Digitally-led approach to cross-channel executions.We were founded in Colombia in 2008 as a marketing and advertising consultancy for global brands operating in Latin America. Today we have our own offices in 4 countries in the region and we have the capacity to execute campaigns throughout the Americas.

    NA
    10 - 49
    Bogota, Colombia
  • Eres más que bienvenido en nuestro espacio creativo. La inspiración viene del logro de los objetivos de nuestros clientes, por eso si algo te quedó gustando y tu intuición te dice que quieres conocer más no dudes en contactarnos. Un mensaje es el primer paso para descubrir un mundo de posibilidades creativas que podemos construir ... read KV Marketing reviews & insights

    NA
    10 - 49
    2014
    Medellin, Colombia
  • Agencia de Blended Marketing con sedes afiliadas en Caracas, Miami y Bogotá. Ofrecemos servicios de marketing integral, SEO, SEM, diseño gráfico y diseño web para nuestros clientes alrededor del mundo.

    NA
    50 - 249
    2014
    Bogota, Colombia
  • WE KNOW HOW TO DO B2B BUSINESS IN LATIN AMERICA! Leading B2B media company Leading B2B media company that connects global suppliers of products and services from niche industries with decision-makers of companies in Latin America.

    NA
    50 - 249
    2004
    Bogota, Colombia
  • We have a set of software solutions with which we design and build the Marketing & Sales Ecosystem for our clients. Companies have been shown to be achieving better results by using specialized applications in their business processes (known in English as Best of Breed), for example using B2B sales software or B2B marketing automation ... read Mind De Colombia reviews & insights

    NA
    10 - 49
    Bogota, Colombia
  • We are a Inbound Marketing agency based in Colombia, South America. We want to use technology to transform the way business is done. Our focus is our customers with whom we work everyday to build real-world solutions with high quality standards.

    NA
    2 - 9
    Barranquilla, Colombia
  • We help you to attract, hire & retain Top Colombian Professionals for remote working. We could find for you: front & back-end developers, testers, designers, marketing, sales, e-commerce, support, copywriting, content creators, social media manager, communities, project managers, executive assistants, administrative assistants, customer service, and more. Some of the great benefits of shape your remote ... read Shark Helpers reviews & insights

    < $25/hr
    10 - 49
    2019
    Armenia, Colombia
  • We are a Costa Rica–based business services company providing access to high-quality talent across Latin America. We support organizations of all sizes— from growing businesses to global enterprises—by delivering reliable, scalable workforce solutions across a wide range of services. Our talent network spans multiple LATAM countries, allowing us to offer flexible, cost-effective, and performance-driven teams ... read Digital Global Talent reviews & insights

    < $25/hr
    10 - 49
    2019
    Bogota, Colombia
  • Using AI Tools

    • ClaudeClaude
    • ChatGPTChatGPT
    • GeminiGemini

    We are Digital Image Builders, and we understand web architecture as an engineering discipline. Our vision combines technical precision, semantic structures, and strategic thinking for the new era of AI-driven search.At Digital Image Builders, we start from a clear premise: web development is not an aesthetic task, but an engineering discipline that requires rigor and ... read Digital Image Builders S.A.S reviews & insights

    NA
    2 - 9
    2026
    Armenia, Colombia

    Why Digital Image Builders S.A.S?

    • Expert Drupal & PHP architecture
    • Advanced AI & workflow automation
    • Robust backend engineering focus
  • Effiqs is a growth operations and digital marketing agency specialized in helping B2B SaaS and technology companies improve the efficiency and ROI of their marketing efforts. We combine data-driven strategy, marketing automation, and creative execution to deliver measurable growth. Our team operates across North and Latin America, with expertise in HubSpot, Webflow, and full-funnel performance ... read Effiqs reviews & insights

    $50 - $99/hr
    10 - 49
    2021
    Medellin, Colombia

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Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

Loading map…

All states ranked by Value Score.

Every state in scope, ranked by Value Score.

StateFirmsAvg RateAvg RatingValue ScoreAction
COQuindio2$25/hr-70View firms
COBogota12$83/hr4.967View firms
COAntioquia5$50/hr-63View firms
COAtlantico2--13View firms
COCundinamarca1--8View firms
COQuindio
2 firms$25/hr
Value Score70 / 100
COBogota
12 firms$83/hr4.9
Value Score67 / 100
COAntioquia
5 firms$50/hr
Value Score63 / 100
COAtlantico
2 firms
Value Score13 / 100
COCundinamarca
1 firms
Value Score8 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

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States with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Bogota · $0-24/hr

2 firms in this tier - more than any other state. Top picks: People Connect, Digital Global Talent.

Mid-tier leader
Bogota · $50-99/hr

2 firms in this tier - more than any other state. Top picks: Kolvoz, DYALOGO.

Top tier leader
Bogota · $150+/hr

1 firms in this tier - more than any other state, averaging 4.9 ★. Top picks: Expansion Americas.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

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