Top BPO Companies in Philadelphia

Researched by:Goodfirms Research TeamUpdated:September 8, 2026

Goodfirms has reviewed 22 BPO Companies in Philadelphia as of September 2026. The top-ranked firm is PRWT Services (0.0 stars, 0 verified reviews, < $25/hr, founded 1988, Philadelphia). Across the category, the median hourly rate is $25, median client rating is 0, and 23% of firms employ 50+ members. Explore the vetted BPO Companies in Philadelphia below, compare their strengths, and connect with the provider best suited to your requirements.

Are you finding the business process outsourcing companies in Philadelphia? Every company utilizes various technologies to perform their daily activities. The BPO service providers in Philadelphia offer the service of technical support to maintain your equipment and update those new ones every time. Sometimes you need a specific tool for a particular project, and thus, by partnering with the professionals, you avail the same without having to pay for it. Moreover, the BPO services in Philadelphia are aware of the upcoming changes in the market. Thus, they manage your machines by keeping them updated without causing any disturbance between the projects. Therefore, hiring an individual aware of the latest market trends and technologies keeps your team updated as well. For availing the perks of accessing technologies without any hassle, a list of the top BPO companies in Philadelphia is listed with its website link and services. Check below for effective decision-making.

22Verified firms
$25/hrMedian hourly rate
0 ★Median rating
23%Have 50+ members

Goodfirms has verified 22 BPO Companies in Philadelphia - part of 6,164+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of BPO Companies in Philadelphia | BPO Services in Philadelphia

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Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Founded in 1988 to provide and manage back-office and clerical support services to government and private companies, PRWT has continually expanded its business process solutions operations as well as added facilities management and maintenance services through its acquisition of US Facilities, Inc. in 2000.

    < $25/hr
    250 - 999
    1988
    Philadelphia, United States
  • InspiriTec exists to enable people with disabilities and other disadvantages to gain skills and a job in Information Technology (IT) professions.

    < $25/hr
    250 - 999
    2000
    Philadelphia, United States
  • At ProCall Solutions, we offer world class sales/call center and telemarketing services. Our mission is to provide our customers with top quality, innovative, value added services, to help them increase revenues and to enhance the quality of communications with their customers, client and consumer base, all while delivering the highest level of support to a ... read Procall Solutions reviews & insights

    NA
    10 - 49
    1997
    Philadelphia, United States
  • Tele-Center is a Free Call Center Referral Service that helps identify, evaluate and select call center outsource partners that can satisfy the requirements of inbound and outbound telemarketing programs. We can provide you with pre-qualified telemarketing companies, based upon your exact requirements and their service strengths.Telemarketing and call centers are our specialty. We currently work ... read Tele-Sales reviews & insights

    NA
    10 - 49
    1990
    Philadelphia, United States
  • To build the best communication engagement service, using our business core values to inspire and implement customized and personalized solutions for small to mid-sized clients.There are many Call Centers touting low cost solutions with professional call agents. This likely sounds familiar because it's all about business. However, digging deeper to find a company with your ... read Strategic Connection reviews & insights

    NA
    10 - 49
    1987
    Philadelphia, United States
  • As one of the leading accounts receivable providers today, we offer a complete range of collection and contact center solutions designed to meet our clients’ diverse needs. The realities of managing debt have become increasingly more sophisticated due to declining contact rates and increased account handling requirements. With a robust compliance management system and a ... read AllianceOne reviews & insights

    NA
    50 - 249
    1980
    Philadelphia, United States
  • Call Center Connect is a women-owned telecommunications company offering a variety of services to a wide spectrum of businesses and industries. We take every account personal, and we make sure to monitor your calls to assure quality service. If you have any special needs, not covered by our normal services, we can provide a custom ... read Call Center Connect reviews & insights

    NA
    50 - 249
    Philadelphia, United States
  • Emily Morgan and her team at Delegate Solutions help entrepreneurial leaders and their teams create space & simplicity in their business through results-focused strategic support. Multiply your growth with our help: - Simplify the backend of your business - Streamline daily tasks - Free your time to focus on results and opportunities At Delegate Solutions, ... read Delegate Solutions™ reviews & insights

    $25 - $49/hr
    2 - 9
    2007
    Philadelphia, United States
  • Quadjam Enterprises Incorporated provides development, design, training and technical support for businesses who wish to outsource these services. As a company, we offer the full spectrum of technical services so that we can meet our client’s needs. We can support a company from implementation to maintenance with ease and quality. Whether your company wants to ... read Quadjam Enterprises reviews & insights

    $25 - $49/hr
    2 - 9
    2000
    Philadelphia, United States
  • VPAS specializes in bridging the administrative and paralegal gap for attorneys and small business owners, both locally and nationally.

    $25 - $49/hr
    10 - 49
    2008
    Philadelphia, United States
  • Our focus is on our clients​​. We believe in strong communication, building relationships and executing processes to achieve our mutual objectives. Our management systems and software are built for sustainable solutions. We stay informed to keep you up to date with the latest compliance and ever-changing standards in Healthcare. We understand the importance of value ... read Nextus reviews & insights

    NA
    10 - 49
    2015
    Philadelphia, United States
  • Philadelphia Medical Billing has been providing Accounts Receivable Management and Billing Services to solo and group medical practices since 1983. Over the years collecting payment for your services has evolved from simple "for services rendered" statements to a complex, contract-driven bureaucracy of reimbursement with never ending changes. Now more than ever, all aspects of your ... read Philadelphia Medical Billing reviews & insights

    NA
    10 - 49
    1983
    Philadelphia, United States
  • Physician practices face the challenges of declining reimbursement and ever-increasing administrative overhead, along with finding, training and retaining qualified staff. To combat these challenges forward-thinking practices choose All In One Medical Billing Service as their medical billing service partner in order to dedicate more time to their clinical mission.

    NA
    10 - 49
    Philadelphia, United States
  • Our certified team has a combined experience of over 40 years working with Mac technology. By choosing us, you'll receive industry leading expertise from our dedicated Mac business support team that will provide you with ongoing and reliable strategy.

    NA
    2 - 9
    Philadelphia, United States
  • HME Workforce is a complete operations & revenue cycle management destination. We have earned a unique edge by working with both the payer and provider side of the home medical equipment business. We are helping our clients become more profitable by reducing their operating costs. Our well-trained staff covers all functionalities of an HME business. ... read HME Workforce reviews & insights

    NA
    2 - 9
    Philadelphia, United States
  • Caramel Global Services was established in 2017 to help middle-market businesses become successful by providing Finance & Operations leadership and Outsourced resources for all business functions. Founded by Deep Parmar, who has over 25 years of Finance and Operations experience, Caramel Global has a team of high caliber professionals that can guide and assist your ... read Caramel Global Services reviews & insights

    NA
    2 - 9
    2017
    Philadelphia, United States
  • This phase includes sourcing, hiring, and training your outsourced customer support or accounting or whatever you need for your dream team. You will be assigned an onboarding Success Manager to help drive all of these aspects between you and our internal teams to bridge them and your new outsourced remote employees. Outsource employee pricing and ... read GlobalityNet reviews & insights

    NA
    2 - 9
    Philadelphia, United States
  • Synchura Solutions is a premier hospitality support agency specializing in 24/7 guest engagement and revenue optimization for the US hotel industry. We act as a dedicated, virtual extension of a hotel’s front-desk team, focusing on two critical goals: improving guest satisfaction and increasing direct booking revenue. What We Do: 24/7 Guest Support: We provide round-the-clock ... read Synchura Solutions reviews & insights

    < $25/hr
    2 - 9
    2025
    Philadelphia, United States
  • Using AI Tools

    • ClaudeClaude

    A Message Center is a family-owned, US-based telephone answering service — real people answering every call, 24/7. Founded in 1962 and based in Millville, NJ, we serve businesses nationwide: medical practices (HIPAA-trained, following your protocols), property managers, HVAC and trades contractors, and any business that can't afford a missed call. Live answering, virtual receptionist, appointment ... read A Message Center reviews & insights

    $50 - $99/hr
    10 - 49
    1962
    Philadelphia, United States

    Why A Message Center?

    • Real people answer every call, around the clock
    • US Based, never offshore
    • Family-owned since 1962
  • At AnswerFront, we're passionate about helping businesses streamline their communication processes and deliver exceptional customer experiences. With our state-of-the-art virtual receptionist solutions, we empower companies across industries to optimize their call handling, improve efficiency, and foster meaningful connections with their clients.

    $25 - $49/hr
    2 - 9
    Philadelphia, United States
  • Large enterprises, privately owned companies and high net worth individuals face near- and far-term accounting issues. They turn to EisnerAmper for comprehensive audit, accounting, advisory, consulting, and tax services – as well as smart, analytical insight delivered in an approachable style.

    < $25/hr
    1,000 - 9,999
    1963
    Philadelphia, United States
  • OBS is a reputable outsourcing company that offers a wide range of specialized services to global organizations. These services include but are not limited to, accounting and bookkeeping, financial analysis and research, legal services, digital marketing services, data management services, insurance services, web development services, and administrative support services. The company provides a flexible approach ... read Outsourcing Business Solutions reviews & insights

    < $25/hr
    50 - 249
    2020
    Philadelphia, United States

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1 cities with the best Value Score for hiring.

Ranked by a composite blending firm count (supply), average rating (quality), and average hourly rate (cost). Affordability is weighted highest (50%), so this surfaces genuinely affordable destinations - not just the biggest markets.

Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

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All cities ranked by Value Score.

Every city in scope, ranked by Value Score.

CityFirmsAvg RateAvg RatingValue ScoreAction
USPhiladelphia22$35/hr-72View firms
USPhiladelphia
22 firms$35/hr
Value Score72 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

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Cities with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Philadelphia · $0-24/hr

5 firms in this tier - more than any other city. Top picks: PRWT Services, EisnerAmper, InspiriTec.

Mid-tier leader
Philadelphia · $50-99/hr

1 firms in this tier - more than any other city. Top picks: A Message Center.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

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