Top Call Center Services in Mumbai

Researched by:Goodfirms Research TeamUpdated:October 15, 2026

Goodfirms has reviewed 14 Call Center Services in Mumbai as of October 2026. The top-ranked firm is Yellow Umbrella (0.0 stars, 0 verified reviews, NA, Mumbai). Across the category, the median hourly rate is $25, median client rating is 5, and 34% of firms employ 50+ members. Explore the vetted Call Center Services in Mumbai companies below, compare their strengths, and connect with the provider best suited to your requirements.

While hiring call center services in Mumbai, businesses must look for a service provider offering the most comprehensive, full-featured solution in the market. The scalability of solutions is essential, but it is also necessary to find a service partner that provides secure, certified, and compliant services. The best way to learn about a company’s experience and expertise is to read the reviews posted by their previous clients. But the problem any business faces is accumulating reviews on numerous firms active in the market and ensuring that they are verified.
Goodfirms has prepared a directory that you will find helpful in this regard. This categorized directory is home to the top-ranked call center companies in Mumbai. As you continue to explore this directory, you will find individual company profiles that provide information such as company content, focus area, project portfolio, and client reviews. All of this is verified by the Goodfirms research team. We urge you to continue exploring this list of firms and use the authenticated information to hire the best call center outsourcing services in Mumbai for your business.

Goodfirms has verified 14 Call Center Services in Mumbai - part of 1,657+ Call Centers Services Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

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List of Call Center Companies in Mumbai | Call Center Outsourcing Services in Mumbai

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Service
Hourly Rate
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Client Type
  • At Yellow Umbrella, we continue our decade long trusted partnership with our clients in offering variety of services for variety of solutions - We help you choose the service that is right for you. We believe there are no easy formulas - no substitutes for the right marketing strategy built around a well-structured offer. Marketing ... read Yellow Umbrella reviews & insights

    At Yellow Umbrella, we continue our decade long trusted partnership with our clients in offering ... read Yellow Umbrella reviews & insights

    NA
    10 - 49
    Mumbai, India
  • We help SMEs to transform their business and operating model to achieve a greater efficiency and use business insight to achieve performance of highest level. SinceTele solutions ranging from back office to front office, suppliers to post sales, server to mobile devices, empower people and organizations to stay ahead of competition. SinceTele is an independent ... read Sincetele reviews & insights

    We help SMEs to transform their business and operating model to achieve a greater efficiency ... read Sincetele reviews & insights

    $25 - $49/hr
    10 - 49
    2010
    Mumbai, India
  • Voitekk Softsol Pvt. Ltd. is a well-established business solutions company which provides solutions to IT Infrastructure development and support, headsets supplies, software development, Dialer software products, networking and telecom solutions and Business Process Management (BPM/BPO) to prospective client’s business processes. Since inception in 2008, we have always believed in combining leading edge business strategy & ... read Voitekk reviews & insights

    Voitekk Softsol Pvt. Ltd. is a well-established business solutions company which provides solutions to IT ... read Voitekk reviews & insights

    $100 - $149/hr
    50 - 249
    2014
    Mumbai, India
  • Intouch Solution’s offers exclusive, proven and dedicated services in the domain of NGO, Financial and Banking Services, Sales and Marketing Consultancy, Recruitment and Temporary Staffing services, Inbound & Outbound Call Center Solutions, Tele Calling Services etc. that works for acquiring clients, business expansion and assured ROI. Intouch Solution’s offers the pan India services focused on ... read Intouch Solution reviews & insights

    Intouch Solution’s offers exclusive, proven and dedicated services in the domain of NGO, Financial and ... read Intouch Solution reviews & insights

    $50 - $99/hr
    10 - 49
    Mumbai, India
  • Veenus started its operations in 1996 and is located in Mumbai, the Business Capital of India. We areabout 160 people strong and counting. Veenus is a really collaborative environment where people can share work, share ideas, brainstorm together. It's not about working individually; it's really about everyone chipping in together as we tend to focus ... read Veenus Group reviews & insights

    Veenus started its operations in 1996 and is located in Mumbai, the Business Capital of ... read Veenus Group reviews & insights

    $50 - $99/hr
    50 - 249
    1996
    Mumbai, India
  • Paddle Point BPO Services Pvt Ltd Services is one of the leading servicing partner to various clients across USA. PaddlePoint is privately owned and is centrally located in Thane (Mumbai, India). Leveraging the benefits of its location, PaddlePoint has abundance of experience in providing Flexible Contact Center Solutions to a wide variety of clients across ... read Paddle Point reviews & insights

    Paddle Point BPO Services Pvt Ltd Services is one of the leading servicing partner to ... read Paddle Point reviews & insights

    $50 - $99/hr
    10 - 49
    2006
    Mumbai, India
  • Hexaware is a global technology and business process services company driven by a singular purpose: to create smiles through great people and technology. Guided by the company’s vision to be the most loved digital transformation partner, Hexaware empowers enterprises to build, transform, run and optimize ... read Hexaware reviews & insights

    Hexaware is a global technology and business process services company driven by a singular purpose: ... read Hexaware reviews & insights

    NA
    10000+
    1990
    Mumbai, India
    Excellent work is being done on our project. - Solomon Raj
  • Knowlarity is the largest provider of cloud based communications solutions to businesses in Southeast Asia and Middle Eastern markets. Knowlarity is headquartered in Singapore and was founded in 2009. Knowlarity pioneered a unique cloud communication technology for Asian and Middle eastern markets in 2009 and today has more than 15,000 paying businesses customers in these ... read Knowlarity Communications reviews & insights

    Knowlarity is the largest provider of cloud based communications solutions to businesses in Southeast Asia ... read Knowlarity Communications reviews & insights

    NA
    250 - 999
    2009
    Mumbai, India
  • Swift Information Technologies Pvt. Ltd., is a successful offshore business process outsourcing (BPO) service provider with an impeccable track record of delivering services to its clients in North America and Europe. Swift Information Technologies Pvt. Ltd.'s Management Team comprises of experienced technocrats and service-industry professionals who had served in different parts of the World for ... read Swift Information Technologies reviews & insights

    Swift Information Technologies Pvt. Ltd., is a successful offshore business process outsourcing (BPO) service provider ... read Swift Information Technologies reviews & insights

    $25 - $49/hr
    10 - 49
    Mumbai, India
  • Using AI Tools

    • ClaudeClaude

    Seamless Customer Engagement with 24/7 Scalable BPO Contact Center Solutions.Esampark offers a comprehensive suite of call center services designed to cater to various business needs. Providing customized solutions to enhance productivity, innovation, and success for clients across the global business landscape.Omni-Channel Customer SolutionsAdvanced AI SolutionsTechnical Support ServicesBack Office SupportQuality AssuranceScalable SolutionsExpert-Led ServicesReady to Elevate Your ... read Esampark Tech Solutions Pvt Ltd reviews & insights

    Seamless Customer Engagement with 24/7 Scalable BPO Contact Center Solutions.Esampark offers a comprehensive suite of ... read Esampark Tech Solutions Pvt Ltd reviews & insights

    $25 - $49/hr
    50 - 249
    2021
    Mumbai, India

    Why Esampark Tech Solutions Pvt Ltd?

    • Proven D2C experience running inbound, outbound CS
    • Fast onboarding dedicated Delhi Mumbai teams
    • Riskfree a paid pilot lets you see real results
  • EbixCash Global Services is today a leading Business Process Outsourcing Services Provider of India. Our ‘Customer First’ approach is based on leveraging digital know-how along with AI and process driven automation to enhance our clients’ relationship with their end customers – CX Management. We leverage our three decades of experience in analyzing and enhancing the ... read EbixCash Global Services reviews & insights

    EbixCash Global Services is today a leading Business Process Outsourcing Services Provider of India. Our ... read EbixCash Global Services reviews & insights

    NA
    1,000 - 9,999
    1989
    Mumbai, India
  • WEBTELINDIA from Navi Mumbai is fast emerging as a leading provider for Website designing, SEO, CMS, Data Conversion, Database Maintenance Services and Software Solutions to clients in a wide variety of industries in the USA and India. Our Vision is to add value to information systems through technical leadership, project management, and expert implementation. And ... read WebtelIndia reviews & insights

    WEBTELINDIA from Navi Mumbai is fast emerging as a leading provider for Website designing, SEO, ... read WebtelIndia reviews & insights

    $50 - $99/hr
    50 - 249
    2000
    Mumbai, India
  • At Urminath PVT.LTD, we are dedicated BPO experts passionate about fueling your business growth.We deliver smooth, efficient business operations via specialized back-office services and comprehensive BPO solutions. Urminath PVT.LTD uses a collaborative approach to business outsourcing. We partner closely with clients to understand their needs and develop customized BPO solutions.

    At Urminath PVT.LTD, we are dedicated BPO experts passionate about fueling your business growth.We deliver ... read Urminath PVT.LTD reviews & insights

    NA
    10 - 49
    2022
    Mumbai, India
  • Grazing Minds is an online EdTech and consulting company that offers live online courses. The company offers full-time, online three month and year-long courses for users looking to get into BFSI, logistics, marketing and hospitality as careers as well as employability tools and career services, enabling professionals to upskill themselves and get placed as per ... read Grazing Minds reviews & insights

    Grazing Minds is an online EdTech and consulting company that offers live online courses. The ... read Grazing Minds reviews & insights

    < $25/hr
    10 - 49
    2018
    Mumbai, India

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