Top BPO Company in India

EbixCash Global Services is today a leading Business Process Outsourcing Services Provider of India. Our ‘Customer First’ approach is based on leveraging digital know-how along with AI and process driven automation to enhance our clients’ relationship with their end customers – CX Management. We leverage our three decades of experience in analyzing and enhancing the customer journey to provide successful digital transformation solutions that continuously adapt and evolve to meet the changing needs of the market and our clients for all BPO Services.With a footprint spanning across 12 cities with 13 centers, and a workforce touching 10000+, EbixCash Global Services is geared today to be at the pinnacle of providing services and developing processes ranging across initial contact, onboarding, scheduling, renewals along with emergency response systems, seamlessly integrating channels through voice, chat, email, and social media to deliver impactful customer experiences.

Certifications/Compliance

ISO 27001
CMMI Level 3
CMMI Level 5
Great Place To Work
India India
Okay House, 1st Floor, Plot No. A-35 Street No.2 MIDC Marol, Mulgaon, Andheri East, Mumbai, Maharashtra , Mumbai, Maharashtra 400093
9820907070
India India
3rd Floor, Cybernex, 399, Shankar Sheth Rd, Swargate, Pune, Maharashtra 411037, Pune, Maharashtra 411037
9820907070
NA
1,000 - 9,999
1989

Service Focus

Focus of BPO Services
  • Customer Service - 15%
  • Telemarketing - 10%
  • Payment Processing - 15%
  • Back Office Services - 10%
  • Chat Services - 10%
  • Lead Generation - 10%
  • Email Support - 15%
  • Call Center Services - 15%
  • Inbound - 50%
  • Outbound - 50%

Industry Focus

  • Business Services - 80%
  • Telecommunication - 20%

Client Focus

40% Small Business
30% Large Business
30% Medium Business

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