Top Answering Services in Philippines

Researched by:Goodfirms Research TeamUpdated:September 14, 2026

Goodfirms has reviewed 16 Answering Services in Philippines as of September 2026. The top-ranked firm is Vserve Ebusiness Solutions (5.0 stars, 47 verified reviews, < $25/hr, founded 2004, Manila). Across the category, the median hourly rate is $25, median client rating is 5, and 33% of firms employ 50+ members. Explore the vetted Answering Services in Philippines companies below, compare their strengths, and connect with the provider best suited to your requirements.

Most of the answering services in the Philippines understand each of their clients’ desired outcomes and then create a call processing protocol. This process enables them to achieve a high customer satisfaction rate. Are you too looking for such a phone answering service in the Philippines? The Goodfirms research team can lend a helping hand in the research process. How? We have analyzed and ranked all the call answering services in the Philippines based on crucial parameters. You can check out the results below! The top answering service companies in the Philippines are listed here along with their relevant details.

Goodfirms has verified 16 Answering Services in Philippines - part of 926+ Answering Services Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Top Answering Services Companies in Philippines | Phone Answering Service in Philippines

Find a Answering Services Company Near you
Find a Answering Services Company Near you
Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Vserve Ebusiness Solutions specializes in end-to-end supply chain support, eCommerce solutions, and digital marketing services, helping businesses optimize operations and scale efficiently. Our supply chain expertise includes procurement, inventory management, order fulfillment, logistics, vendor management, purchase order processing, shipment tracking, and trade compliance, ensuring seamless ... read Vserve Ebusiness Solutions reviews & insights

    < $25/hr
    250 - 999
    2004
    Manila, Philippines
    Strong SEO and AI Search Visibility Strategy - Co-Founder & CEO
    Visit Website
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  • Do you need help with data entry, management, and integrity? You’ve come to the right place. Hire us today and get access to accurate, up-to-date records that help your executives make informed decisions in real-time. Data entry outsourcing is a very cost-effective business decision used ... read Unity Communications reviews & insights

    < $25/hr
    250 - 999
    2009
    Manila, Philippines
    Unity Communications was excellent! We were every happy with their services. - Lawyer
  • CallAnswering Call Center is housed in Bonifacio Global City, Manila, Philippines - with superb internet connection, backup power and our phone system are powered by the latest technologies to ensure your caller will not even realize their are talking to receptionists who are based out of your office.

    $25 - $49/hr
    2 - 9
    Manila, Philippines
  • Outsource Philippines is a trusted business process outsourcing (BPO) partner that empowers global businesses to scale with cost-efficient, high-quality solutions. Headquartered in the Philippines, we specialize in delivering tailored outsourcing services across multiple industries, including e-commerce, retail, healthcare, finance, technology, real estate, and professional services. ... read Outsource Philippines reviews & insights

    < $25/hr
    50 - 249
    2009
    San Pedro, Philippines
    Very Satisfied! - CEO
  • Armasourcing is a premier outsourcing company based in the Philippines, dedicated to helping small and medium-sized businesses (SMBs) thrive by connecting them with exceptional Filipino talent. Specializing in digital marketing, IT solutions, and virtual assistance, we empower our clients to focus on growth while we ... read Armasourcing reviews & insights

    < $25/hr
    50 - 249
    2020
    Quezon City, Philippines
    My Go to company incase I needed a VA - VP of Sales
  • Customer Support Philippines is one of the premier customer call centers in the Philippines, catering to large scale enterprises and small and medium businesses (SMBs) engaged in manufacturing, consumer electronics, technology and consumer electronics. We serve organizations from all over the world. Offering a fully integrated 24/7 call center service designed to grow the industry ... read Customer Support Philippines reviews & insights

    $25 - $49/hr
    2 - 9
    Manila, Philippines
  • Inbound Call Center Philippines is a leading outsourced call center provider in the Philippines. It offers the same type of quality of service that other huge BPO companies offer yet it offers these at a lower cost. Its roof houses top agents in the country as well as good support from strong IT resources. Businesses ... read Inbound Call Center Philippines reviews & insights

    $25 - $49/hr
    2 - 9
    Mandaluyong, Philippines
  • Loop Contact Solutions is a Philippine call center helping businesses increase revenue and customer retention through sales and customer service via phone, email, and live chat. At Loop, you get American quality services at Philippine prices.

    < $25/hr
    50 - 249
    2014
    Makati, Philippines
  • Strategically situated at the heart of Cebu City’s Business Park, Customer Benefit Svcs, Inc., (CBS) is an American owned and operated call center outsourcing company providing support for a variety of international clients.

    < $25/hr
    2 - 9
    Cebu City, Philippines
  • Virtual Office gives you on-demand work space, meeting space, dedicated business telephone & fax number and various business assistance services such as secretarial services, book keeping / accounting service, tele-marketing service and even personal concierge service such as paying bills, depositing cheques, making reservation and more.

    $100 - $149/hr
    50 - 249
    2009
    Taguig, Philippines
  • Hiring is a complicated and expensive process, one that we do for you at no cost. Our BPO’s hiring practices stand out because, being based in the Philippines with our talented HR team, we have a deep understanding of the local talent pool, culture, and work ethics, ensuring we match the best candidates to our ... read Somebody to hire reviews & insights

    $25 - $49/hr
    2 - 9
    Cebu City, Philippines
  • Using AI Tools

    • ChatGPTChatGPT

    Open Access BPO is that partner, a technology-driven boutique outsourcing provider built for high-growth digital companies. We provide fully tailored solutions in CX, content moderation, and back office support. These AI-powered solutions help our partners adapt to rising customer expectations, rapid digital transformation, and the complexities of competing in global markets. Since 2006, we've evolved ... read Open Access reviews & insights

    $150 - $199/hr
    1,000 - 9,999
    2006
    Manila, Philippines

    Why Open Access?

    • Multilingual Expertise
    • Scalable Processes
    • Strategic Locations
  • Outsourced is the creation of Australian CEO & Director Mike Larcher who has over 20 years business experience and success. Mike has over 20 years experience running a Multi-Award Winning Digital Agency in Australia and has delivered projects for some of the world’s leading organisations and brands, including D-Link, Yamaha, HP, Rio Tinto and ANZ ... read Outsourced reviews & insights

    < $25/hr
    250 - 999
    2012
    Manila, Philippines
  • Rcruit.asia is the perfect partner for Outsourcing Customer Service. We offer comprehensive solutions that ensure your customers receive the best service with minimal effort on your part. For a reliable Outsourcing Service Provider, trust Rcruit.asia. We offer innovative and cost-effective solutions that help your business grow while delivering outstanding customer service. Discover the benefits of ... read Rcruit Asia reviews & insights

    NA
    2 - 9
    Marilao, Philippines
  • Using AI Tools

    • ChatGPTChatGPT

    We are your dedicated partner—matching you with hand-selected talent from the Philippines through a curated process that emphasizes communication, performance, and accountability. Our leadership works closely with clients and employees to ensure every engagement is a long-term relationship, not a short-term transaction.

    $50 - $99/hr
    50 - 249
    2025
    Cebu City, Philippines

    Why NUMAX Global?

    • We help businesses build high-performing teams
    • Provide reliable and compliant workforce solutions
    • We provide talent solutions tailored to your needs
  • Using AI Tools

    • ChatGPTChatGPT
    • ClaudeClaude
    • CanvaCanva
    • KrispKrisp
    • ReadAIReadAI

    Founded in 2007, Intelassist is a family-owned and operated remote staffing company with US-based leadership and operations in Manila, Philippines. We build dedicated, embedded remote teams recruited specifically to each client's requirements, integrated directly into their workflows, and managed day-to-day by the client themselves. We serve companies from small businesses to Fortune 500s across healthcare, ... read Intelassist reviews & insights

    < $25/hr
    1,000 - 9,999
    2007
    Quezon City, Philippines

    Why Intelassist?

    • Recruited for you, not reassigned to you.
    • You stay in control.
    • Proven since 2007. First client still with us.

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Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

Loading map…

All states ranked by Value Score.

Every state in scope, ranked by Value Score.

StateFirmsAvg RateAvg RatingValue ScoreAction
PHMetro Manila125$41/hr4.982View firms
PHLaguna4$29/hr581View firms
PHCebu16$40/hr580View firms
PHBatangas4$37/hr579View firms
PHBulacan2$25/hr-70View firms
PHLuzon4$31/hr-69View firms
PHNegros Oriental3$42/hr-65View firms
PHDavao4$97/hr-44View firms
PHIloilo3$100/hr-42View firms
PHCentral Luzon1--8View firms
PHMetro Manila
125 firms$41/hr4.9
Value Score82 / 100
PHLaguna
4 firms$29/hr5
Value Score81 / 100
PHCebu
16 firms$40/hr5
Value Score80 / 100
PHBatangas
4 firms$37/hr5
Value Score79 / 100
PHBulacan
2 firms$25/hr
Value Score70 / 100
PHLuzon
4 firms$31/hr
Value Score69 / 100
PHNegros Oriental
3 firms$42/hr
Value Score65 / 100
PHDavao
4 firms$97/hr
Value Score44 / 100
PHIloilo
3 firms$100/hr
Value Score42 / 100
PHCentral Luzon
1 firms
Value Score8 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

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States with the best Value Score for business services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Metro Manila · $0-24/hr

37 firms in this tier - more than any other state, averaging 4.9 ★. Top picks: Vserve Ebusiness Solutions, Unity Communications, Circa Logica Group.

Mid-tier leader
Metro Manila · $50-99/hr

4 firms in this tier - more than any other state. Top picks: Staffhouse International Resources, Medical staff resources, Universal Staffing Services.

Top tier leader
Metro Manila · $150+/hr

1 firms in this tier - more than any other state. Top picks: Open Access.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all business services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

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