Community Software

Explore the list of best community software helping you to build and maintain thriving online communities. 
These days, organizations are looking to equip their employees and customers with an informative online community that can enable them to connect, learn, exchange, and collaborate easily. Community software can be the right choice. The best community software can help businesses build online communities that can eventually benefit them in terms of brand building, customer support, and accelerated sales.

What is Community Software?

Community software is a secure and robust tool that can function as a shared common space for expansive and productive online collaboration and growth. It becomes easy for businesses to help their employees with the right resources and also educate their customers about their products and services. Precisely, the community software solutions can help you build & manage your forums, blogs, social networks, content & media library, and groups. These different platforms enable you to increase brand awareness, support customers before and after sales, encourage discussions and feedback, and also assist employees with the right content, and resources helping them to make the right decisions.

How to Find the Best Community Software?

Finding the best community software is now easy with the help of the below-mentioned list of the best community software. This list has been intricately chosen by the experts at Goodfirms based on functionality, usability, and technology. You can narrow down the software suiting to your budget and business preferences with the help of easy-to-use filters given here. Along with the details about each software's features, you will also find authentic reviews provided by the users, helping you make smart purchasing decisions.

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List of The Best Community Platforms

  • TokyWoky

    Go from website to community.
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    Community platforms that match your business goals. Go from website to community. Our all-in-one community platform helps brands create unique experiences for their loyal customers and turn them into advocates. We build the platform that fits your goals & customer needs. ... read more about TokyWoky

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Invision Community

    Successful Communities Start Here.
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    Successful Communities Start Here. We help businesses and brands of all sizes increase customer loyalty, reduce support costs and drive sales by building a vibrant community. The best platform for compelling community experiences. ... read more about Invision Community

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • ONR application

    Top Association choose ONR.
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    ONR comes packed with an ever-growing set of features, capable of accomplishing what otherwise would require two or more of the most popular platforms in the market. An ONR subscription can not only improve the quality of life of all members of an association but also save it tons of money by bringing outdated and costly processes into the digital age. ... read more about ONR application

    Entry Level Price
    $60 Per Month
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Crowded

    Create and share content with your community.
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    Crowded communities are bespoke solutions tailored to your needs. Thanks to our modular design and custom styling, you can create a community that's completely on brand. Launch your modular and powerful community-driven website, 
completely tailored to your brand. ... read more about Crowded

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Open Social

    Your Community Engagement Platform.
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    Open Social connects us to other people, whether they live down the road or on the other side of the world. Sharing creates new communities and strengthens existing ones. It is what turns individuals into an active group. Creating a digital space will allow your organization to drive real-world change. Empower your members to communicate and collaborate with our purpose-built platform and extensio ... read more about Open Social

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    50% in Community Software
  • Viafoura

    Build a civil community and drive up subscription and ad revenue.
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    Viafoura offers an end-to-end solution that makes your content a subscription magnet. It helps you uncover loyal subscribers faster and convert more of your traffic. Real-time commenting, community chat and live blogging tools with robust social features, audience insights and AI auto moderation. ... read more about Viafoura

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    50% in Community Software
  • MyTalk

    MyTalk is a comprehensive community management platform.
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    MyTalk is a comprehensive community management platform that enables companies to build own community for building customer service, drive revenue, improve customer experience and satisfaction while lowering support costs. Building a community can supercharge your customer service. ... read more about MyTalk

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • PeerBoard

    Plug & play community and forum platform.
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    PeerBoard is an embeddable forum software that gives your community a home they'll love. It provides categorized newsfeed, visual customization, rich user profiles, and multi-level commenting. You can use open-source SDK for your custom needs or WordPress integration for fast and seamless installation. ... read more about PeerBoard

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    50% in Community Software
  • Potion

    Boost your community engagement.
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    Potion allows brands to create their own community platform to communicate, connect and interact with their customers in real time. On Potion you foster discussions between your teams and community members. You also create, publish and share content. ... read more about Potion

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Khoros

    Online brand communities for big businesses.
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    Khoros Communities gives you a branded, interactive platform to transform search, evaluation, purchase, and support interactions into connected learning experiences. Power your community and increase your team’s efficiency. Use our Slack integration to never miss a chance to connect with your community. Real-time analytics, advanced moderation tools, and robust content management foster more pro ... read more about Khoros

    Entry Level Price
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    Free Trial
    N/A
    Category Focus
    33% in Community Software
  • ARCS

    Participant Check-in. Made Super Easy!
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    ARCS provides your panel members with an engaging experience to self-schedule and respond to studies while improving your operations' efficiency. ARCS panel management platform helps you find and qualify the right people, schedule them for studies, and optimize panel engagement. ... read more about ARCS

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    50% in Community Software
  • Big Dash

    Community platform
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    Connect people with eachother and your brand with a branded online community. Use Big Dash stand-alone or integrate the community with your existing website. With the built-in post function, users can get in touch directly through a message on the forum. Create, manage, or host an event for the entire community, or create it exclusively for certain users of your platform. ... read more about Big Dash

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Jambo community

    To communicate, collaborate and network.
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    Jambo is an online community management platform that provides an interactive feed for communication, streamlining discussion and encourages a two-way conversation. We have a host of more features such as memberships, paid events, media storage, moderation rights & permissions to help you manage your community better. ... read more about Jambo community

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • WorkOutLoud

    Communicate, Collaborate, Educate.
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    WorkOutLoud uniquely connects brands to customers and customers to each other. We do this by providing a unique, innovative, and private customer social network. Increase customer referrals, generate new business opportunities, deliver new insights into customer engagement and challenges. Our community platform automates the customer side of the equation by delivering a solution and tools that all ... read more about WorkOutLoud

    Entry Level Price
    $12 Per Month
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • PlushForums

    The easy way to build a great community.
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    A perfectly integrated blog, private messaging, member directory, custom profiles, events, paid subscriptions and a polished set of forum features. All with absolutely no technical knowledge required and no plugins to install. Real-time discussions keep your users engaged and the conversation flowing. Every page is carefully designed to connect users with the information they need. The result is a ... read more about PlushForums

    Entry Level Price
    $49 Per Month
    Free Trial
    14 Days
    Category Focus
    100% in Community Software
  • Porpoise

    Engaging Your Most Valuable Resource.
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    Porpoise helps companies improve employee engagement and internal communications through easy-to-manage workplace culture programs and events. Leverage Porpoise’s simple and flexible platform to engage employees through inspiring programs that keep people connected to their collegues, no matter the circumstances. ... read more about Porpoise

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Muut

    The complete discussion system for your site.
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    Muut powers lively discussions for millions of sites, making users happier and more likely to return. Community platform which provides forums and commenting for any site through automated setup. ... read more about Muut

    Entry Level Price
    $16 Per Month
    Free Trial
    14 Days
    Category Focus
    100% in Community Software
  • Bevy

    Start with a conference, end with a community.
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    The Bevy Virtual Conference and Community platform ensures you can maintain year round customer engagement. With Bevy, you don't just host virtual events, you build community; facilitate real conversations, share interactive content, engage in one-to-one networking, and generate tangible business results. ... read more about Bevy

    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Category Focus
    100% in Community Software
  • Empact Collaboration Software

    EMPOWERING ENGAGED DIGITAL COMMUNITIES.
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    Communities today demand a private, online digital canvas to continuously connect, share, and drive meaningful engagement. Vibrant communities require nurturing, leadership, clear goals, and shared missions. The Empact Platform empowers communities by focusing on the unique perspective of each individual and rewarding positive contribution. ... read more about Empact Collaboration Software

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Engagement Hub

    INTEGRATED SOLUTION TO CAPTURE ALL FEEDBACK.
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    Engagement Hub is the all-in-one digital community engagement and stakeholder management solution to drive participation and collaboration. Engagement Hub is the only global online solution that enables capturing of offline and online activity - reducing your administration burden ... read more about Engagement Hub

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    50% in Community Software
  • Platos

    Your Tribe, Your Insights.
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    Plaetos is a safe, moderated virtual forum for your people to contribute their knowledge, feelings and ideas. Scale your leadership with employees, suppliers, key customers, shareholders, citizens, communities or students. ... read more about Platos

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Qhub

    Engages Customers Better and Increases Online Sales!
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    Build your business through increased sales by really engaging and understanding your customers with fully featured, beautifully designed Q&A software that integrates seamlessly with your website. ... read more about Qhub

    Entry Level Price
    $16 Per Month
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Howtank

    There are discussions that change everything.
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    Howtank is a community platform based on sharing and mutual help that allows customers to exchange thoughts in real time. Help users and share what you love with them thanks to an interactive chat. Create your premium area to bring together all your users and start a discussion. ... read more about Howtank

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • AnswerCart

    Build Community For Employee Engagement.
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    A community that intersects your business goals with customer interests, becomes a powerful platform to capture relevant traffic & engage prospective customers. Easy to discover discussion threads deflects a lot of support tickets from your call centre as well as, provide you with deep & holistic insights on major pain points & needs of your customers. ... read more about AnswerCart

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • CampusGroups

    All-in-One Campus Community Platform.
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    CampusGroups allows you to create a Virtual Campus for your students, staff, departments, student organizations and teams. With powerful tools for communication, events, membership, payments and more, CampusGroups is where group leaders make things happen. CampusGroups is the all-in-one Alumni Community platform to promote meaningful communication and strong life-long networking. Our comprehensive ... read more about CampusGroups

    Entry Level Price
    $2500 One-time
    Free Trial
    N/A
    Category Focus
    25% in Community Software
  • Crew Platform

    Crew is an online hub designed to amplify social movements and education programs.
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    Crew is an online hub designed to amplify social movements and education programs. We work with organizations that mobilize and equip communities to solve critical problems and advance positive social change. We envision a connected social sector sharing infrastructure and best practices, evolving together to build a world that works for all. ... read more about Crew Platform

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Discourse

    Civilized discussion for your community.
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    Discourse is the open source discussion platform built for the next decade of the Internet. Use it as a mailing list, discussion forum, long-form chat room, and more! Discourse was built with high resolution touch devices in mind, and switches automatically to a mobile layout for small screens. ... read more about Discourse

    Entry Level Price
    $100 Per Month
    Free Trial
    14 Days
    Category Focus
    100% in Community Software
  • Duopana

    Start Your Community Today!
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    Duopana is a platform where you can build an online community focused on content that converts your audience into leads and customers. Easily build your Duopana Community TODAY and start making a profit from your knowledge and audience! Duopana believes in transformation. And this is no different with our product. We are every day monitoring the metrics of communities hosted on the platform and th ... read more about Duopana

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software

Frequently Asked Questions

Who Can Benefit From Community Software?

Businesses, customers, employees, partners all benefit from community software. The community software helps businesses provide a platform to their employees and customers to connect with each other innovatively and excitingly. It allows the employees to have access to the information required to get their jobs done quickly, and at the same time, customers can instantly get the answers to their queries. This empowers organizations with enhanced collaboration and improved customer services - ultimately taking their business to the next level.

What Are the Different Types of Online Communities?

Mainly, there are two types of online communities - public social networks and branded communities.

Public social networks are online networks that require people to create accounts to be a part of the community. No restrictions or criteria for member selection exists in this type of network. Even people having different interests can be a part of this type of community. Some of the examples are - Facebook, Twitter, and Instagram.

Branded communities are restricted groups, including members having the same interests and goals. Not everyone can be a part of a branded community as it requires more than a username and password to enter here. You need to have the right purpose, location, interests, and experience to be part of branded communities run by an exclusive group of people. Examples of this type of community include - a private club members group or a group of employees of the same organization.

Why Are Online Communities So Critical for Today’s Businesses?

Today’s businesses benefit from online communities in many different ways. Online communities give a strong online presence to businesses which is important these days as most people search for products and services online. Moreover, the online community provides insights about the customers’ opinions, preferences, and needs that help businesses improve customer retention, loyalty, and reputation. With the help of an online community, the businesses can provide proactive help & support to their customers and enhance collaboration between employees and the customers. Ultimately, the online community helps a business in decreasing support costs and improving productivity & profitability.

How to Establish an Online Community?

Identifying the purpose of launching an online community would be the first step. Based on that, you need to choose the right online community software that can help you in achieving your business goals like increasing customer satisfaction ratings, decreasing support costs, etc. Also, you need to select the right employees within your company that would be managing, promoting, and maintaining your online community to achieve desired results.

What Can a Community Software Do?

A community software helps in  building and managing virtual spaces that can include blogs, forums, surveys & polls, wikis, employee directories, social media platforms, document sharing platforms, video channels, and talent referral programs.

Why Should I Invest In Community Software?

The community software enables you to improve customer engagement through online forums, media libraries, blogs, wikis, etc. It allows your customers to find answers to their questions easily and gain a better experience while dealing with your company. It also provides a platform to your employees to collaborate with prospective customers and improve conversions. With the help of community software, you have access to real-time data allowing you to make better and informed decisions for the future.

How Should I Select The Best Community Software?

Besides the price and features, you need to ensure that the community software you select should integrate with other systems you are using like CRM, marketing automation software, help desk tools, etc., to minimize your data entry jobs and speed up your workflow. Moreover, the community software should be scalable enough to grow with the business and adapt to the technology updates. If your business requirements relating to running an online community are specific, consider choosing an easily customizable community software.

You can also go through the list of the best community software listed by the Goodfirms team as it includes in-depth details of the software and authentic users’ reviews that will help you choose the right community software compatible with your business preferences.  

Do you have any more questions? Please feel free to contact us.

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