Community Software

Explore the list of best community software helping you to build and maintain thriving online communities. 
These days, organizations are looking to equip their employees and customers with an informative online community that can enable them to connect, learn, exchange, and collaborate easily. Community software can be the right choice. The best community software can help businesses build online communities that can eventually benefit them in terms of brand building, customer support, and accelerated sales.

What is Community Software?

Community software is a secure and robust tool that can function as a shared common space for expansive and productive online collaboration and growth. It becomes easy for businesses to help their employees with the right resources and also educate their customers about their products and services. Precisely, the community software solutions can help you build & manage your forums, blogs, social networks, content & media library, and groups. These different platforms enable you to increase brand awareness, support customers before and after sales, encourage discussions and feedback, and also assist employees with the right content, and resources helping them to make the right decisions.

How to Find the Best Community Software?

Finding the best community software is now easy with the help of the below-mentioned list of the best community software. This list has been intricately chosen by the experts at Goodfirms based on functionality, usability, and technology. You can narrow down the software suiting to your budget and business preferences with the help of easy-to-use filters given here. Along with the details about each software's features, you will also find authentic reviews provided by the users, helping you make smart purchasing decisions.

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List of The Best Community Platforms

  • Platos

    Your Tribe, Your Insights.
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    Plaetos is a safe, moderated virtual forum for your people to contribute their knowledge, feelings and ideas. Scale your leadership with employees, suppliers, key customers, shareholders, citizens, communities or students. ... read more about Platos

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Qhub

    Engages Customers Better and Increases Online Sales!
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    Build your business through increased sales by really engaging and understanding your customers with fully featured, beautifully designed Q&A software that integrates seamlessly with your website. ... read more about Qhub

    Entry Level Price
    $16 Per Month
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Howtank

    There are discussions that change everything.
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    Howtank is a community platform based on sharing and mutual help that allows customers to exchange thoughts in real time. Help users and share what you love with them thanks to an interactive chat. Create your premium area to bring together all your users and start a discussion. ... read more about Howtank

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • AnswerCart

    Build Community For Employee Engagement.
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    A community that intersects your business goals with customer interests, becomes a powerful platform to capture relevant traffic & engage prospective customers. Easy to discover discussion threads deflects a lot of support tickets from your call centre as well as, provide you with deep & holistic insights on major pain points & needs of your custom ... read more about AnswerCart

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • CampusGroups

    All-in-One Campus Community Platform.
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    CampusGroups allows you to create a Virtual Campus for your students, staff, departments, student organizations and teams. With powerful tools for communication, events, membership, payments and more, CampusGroups is where group leaders make things happen. CampusGroups is the all-in-one Alumni Community platform to promote meaningful communication ... read more about CampusGroups

    Entry Level Price
    $2500 One-time
    Free Trial
    N/A
    Category Focus
    25% in Community Software
  • Crew Platform

    Crew is an online hub designed to amplify social movements and education programs.
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    Crew is an online hub designed to amplify social movements and education programs. We work with organizations that mobilize and equip communities to solve critical problems and advance positive social change. We envision a connected social sector sharing infrastructure and best practices, evolving together to build a world that works for all. ... read more about Crew Platform

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Discourse

    Civilized discussion for your community.
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    Discourse is the open source discussion platform built for the next decade of the Internet. Use it as a mailing list, discussion forum, long-form chat room, and more! Discourse was built with high resolution touch devices in mind, and switches automatically to a mobile layout for small screens. ... read more about Discourse

    Entry Level Price
    $100 Per Month
    Free Trial
    14 Days
    Category Focus
    100% in Community Software
  • Duopana

    Start Your Community Today!
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    Duopana is a platform where you can build an online community focused on content that converts your audience into leads and customers. Easily build your Duopana Community TODAY and start making a profit from your knowledge and audience! Duopana believes in transformation. And this is no different with our product. We are every day monitoring the me ... read more about Duopana

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • HeyHub

    Revolutionise, connect and engage your buildings.
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    Breathe life into your buildings and generate happier tenants, leading to higher retention rates. Create a sense of belonging and help tenants forge meaningful connections by location and commonality, utilising data to create avenues to discover individuals occupying your buildings ... read more about HeyHub

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    50% in Community Software
  • Hittly

    Start a community for your users.
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    A forum software to support, listen and build lasting relationships with your customers. Support more customers with a leaner team. Understand what your customers want, and build killer features. Promote a transparent culture and win long lasting customers. ... read more about Hittly

    Entry Level Price
    $35 Per Month
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Insights.US

    Win the trust of your community and get their wisdom.
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    Insights.US helps organisations become customer centric, through advisory boards & civic engagement. Reach out to your community and ask open-ended questions. We will help you ask the right question the right people, and reach a wide audience on any channel. Collate all knowledge into central themes and get a short list of qualitative insights. Sen ... read more about Insights.US

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    25% in Community Software
  • Made Open

    Connecting you to your community.
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    Our platform is built on a social networking framework that connects people to their community. This gives you the ability to connect people to each other and to relevant groups and organisations; and also help connect them to a myriad of information, ideas, skills, support and opportunities in their own community or professional network. ... read more about Made Open

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Mambo

    Mambo brings communities together.
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    Mambo is an online customizable platform that facilitates real time interactions within a community. We allow users to personalize their experience while providing full control to administration. Mambo brings communities together. ... read more about Mambo

    Entry Level Price
    $291.66 Per Month
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • ProBoards

    ProBoards is the largest host of free forums on the Internet.
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    ProBoards is the largest host of free forums on the Internet. We provide the best forums and customer service to help your online community thrive. Simple, fast, easy to use, and fun. These are words commonly used to describe ProBoards' free forum hosting service. Whether you're new to message boards or an experienced moderator, we invite you to re ... read more about ProBoards

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • PublicInput.com

    A Unified approach to engagement.
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    Measurable equity with just one click. Government organizations can now use census-block-level data to identify and reach underserved communities from day one of every project, all without leaving their PublicInput.com dashboard. ... read more about PublicInput.com

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Reto

    Elevate your learning landscape.
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    Empower employees to learn from colleagues, share their knowledge, and build communities. Leverage your internal knowledge to deliver a personal, human-centered learning solution that complements your existing landscape. Encourage individuals to both seek & offer help to their peers, achieving network effects. ... read more about Reto

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • SitePodium

    Discover how SitePodium empowers your community engagement efforts.
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    The SitePodium App is fully equipped to communicate transparently and measure support from all parties interested in your project. We developed the app specifically for construction and infrastructure projects, targeting the local public, your clients, community engagement staff, bid writers and commissioning bodies. ... read more about SitePodium

    Entry Level Price
    $210 Per Month
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Six Circles

    ENCOURAGE CAPTIVATING DISCUSSIONS AMONG YOUR USERS
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    Encourage debate and networking across your community, with our highly sophisticated forum feature that enables discussions in a range of formats, together with tagging and search features. Our platform can greatly assist event planning and promotion. ... read more about Six Circles

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Sociohub

    Build And Scale Your Private Communities.
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    Sociohub is a community management SaaS platform that helps Corporates, Nonprofits and Private Networks build, engage and monetize their private community. Enable members to search & discover each other, message, ask questions, conduct polls, like, comment and share the content. ... read more about Sociohub

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Tribb

    Tribb is the social network where you can create a community.
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    Tribb is the social network where you can create a community of users about your favorite topic, share content and sell subscriptions to your followers. Our social functions allow you to generate more interaction with the members of your Tribe. ... read more about Tribb

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Vanilla Forums

    Engage with Community.
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    Engage with the community, drive loyalty, grow sales and improve customer service with Vanilla Forums; it is online community software offers customer-centric solutions with customer forums; it helps business customers to provide their brand feedback. The customers of business can easily submit, view and vote on ideas to drive innovation through t ... read more about Vanilla Forums

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Hivebrite

    Power your alumni & community portal.
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    Engage with your users wherever they are with Hivebrite; the online community platform to build, manage and engage with communities. The user can comfortably customize the platform to match their community and choose important features for the community management through the software. Through Hivebrite, the user can get membership management, anal ... read more about Hivebrite

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    25% in Community Software
  • inSided

    Build a branded Online Community.
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    The best online community software to build the community; inSided is a community platform enables conversation across all channels and it will be helpful to the customers to get valuable advice anytime, anywhere. The user can also increase traffic with user-generated content through the software. The user can catch everything to build engaging com ... read more about inSided

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    33% in Community Software
  • Forumbee

    Community forums & knowledge base.
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    Engage your customers and scale product support with an online user community for your product or website. Collect feedback, provide support and increase satisfaction and loyalty with Forumbee; it’s community forum software where the user can easily engage with their branded social community. The community software provides discussion forums, fee ... read more about Forumbee

    Entry Level Price
    $250 Per Month
    Free Trial
    N/A
    Category Focus
    50% in Community Software
  • Mobilize

    Communities should get stuff done.
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    Empower the community with the best membership community platform; Mobilize offers a modern experience where the user can get intuitive interface combining beautiful themes; the user can only focus on member-driven professionals networks through the software. The user can also find personalized membership community, member directory, outreach tools ... read more about Mobilize

    Entry Level Price
    $49 Per Month
    Free Trial
    N/A
    Category Focus
    100% in Community Software

Frequently Asked Questions

Who Can Benefit From Community Software?

Businesses, customers, employees, partners all benefit from community software. The community software helps businesses provide a platform to their employees and customers to connect with each other innovatively and excitingly. It allows the employees to have access to the information required to get their jobs done quickly, and at the same time, customers can instantly get the answers to their queries. This empowers organizations with enhanced collaboration and improved customer services - ultimately taking their business to the next level.

What Are the Different Types of Online Communities?

Mainly, there are two types of online communities - public social networks and branded communities.

Public social networks are online networks that require people to create accounts to be a part of the community. No restrictions or criteria for member selection exists in this type of network. Even people having different interests can be a part of this type of community. Some of the examples are - Facebook, Twitter, and Instagram.

Branded communities are restricted groups, including members having the same interests and goals. Not everyone can be a part of a branded community as it requires more than a username and password to enter here. You need to have the right purpose, location, interests, and experience to be part of branded communities run by an exclusive group of people. Examples of this type of community include - a private club members group or a group of employees of the same organization.

Why Are Online Communities So Critical for Today’s Businesses?

Today’s businesses benefit from online communities in many different ways. Online communities give a strong online presence to businesses which is important these days as most people search for products and services online. Moreover, the online community provides insights about the customers’ opinions, preferences, and needs that help businesses improve customer retention, loyalty, and reputation. With the help of an online community, the businesses can provide proactive help & support to their customers and enhance collaboration between employees and the customers. Ultimately, the online community helps a business in decreasing support costs and improving productivity & profitability.

How to Establish an Online Community?

Identifying the purpose of launching an online community would be the first step. Based on that, you need to choose the right online community software that can help you in achieving your business goals like increasing customer satisfaction ratings, decreasing support costs, etc. Also, you need to select the right employees within your company that would be managing, promoting, and maintaining your online community to achieve desired results.

What Can a Community Software Do?

A community software helps in  building and managing virtual spaces that can include blogs, forums, surveys & polls, wikis, employee directories, social media platforms, document sharing platforms, video channels, and talent referral programs.

Why Should I Invest In Community Software?

The community software enables you to improve customer engagement through online forums, media libraries, blogs, wikis, etc. It allows your customers to find answers to their questions easily and gain a better experience while dealing with your company. It also provides a platform to your employees to collaborate with prospective customers and improve conversions. With the help of community software, you have access to real-time data allowing you to make better and informed decisions for the future.

How Should I Select The Best Community Software?

Besides the price and features, you need to ensure that the community software you select should integrate with other systems you are using like CRM, marketing automation software, help desk tools, etc., to minimize your data entry jobs and speed up your workflow. Moreover, the community software should be scalable enough to grow with the business and adapt to the technology updates. If your business requirements relating to running an online community are specific, consider choosing an easily customizable community software.

You can also go through the list of the best community software listed by the Goodfirms team as it includes in-depth details of the software and authentic users’ reviews that will help you choose the right community software compatible with your business preferences.  

Do you have any more questions? Please feel free to contact us.

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