Community Software

Explore the list of best community software helping you to build and maintain thriving online communities. 
These days, organizations are looking to equip their employees and customers with an informative online community that can enable them to connect, learn, exchange, and collaborate easily. Community software can be the right choice. The best community software can help businesses build online communities that can eventually benefit them in terms of brand building, customer support, and accelerated sales.

What is Community Software?

Community software is a secure and robust tool that can function as a shared common space for expansive and productive online collaboration and growth. It becomes easy for businesses to help their employees with the right resources and also educate their customers about their products and services. Precisely, the community software solutions can help you build & manage your forums, blogs, social networks, content & media library, and groups. These different platforms enable you to increase brand awareness, support customers before and after sales, encourage discussions and feedback, and also assist employees with the right content, and resources helping them to make the right decisions.

How to Find the Best Community Software?

Finding the best community software is now easy with the help of the below-mentioned list of the best community software. This list has been intricately chosen by the experts at Goodfirms based on functionality, usability, and technology. You can narrow down the software suiting to your budget and business preferences with the help of easy-to-use filters given here. Along with the details about each software's features, you will also find authentic reviews provided by the users, helping you make smart purchasing decisions.

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List of The Best Community Platforms

  • Whether you’re part of a school club, gaming group, worldwide art community, or just a handful of friends that want to spend time together, Discord makes it easy to talk every day and hang out more often. Discord servers are organized into topic-based channels where you can collaborate, share, and just talk about your day without clogging up a group chat. Grab a seat in a voice channel when yo ... read more about Discord

    Entry Level Price
    Free version
    Free Trial
    Available
    Category Focus
    33% in Community Software
  • Helprace

    Cloud-based Help Desk Software and Ticketing System - Helprace
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    Helprace allows any company out there to offer spectacular customer service in an all-in-one platform. Our help desk software consists of a support ticket system, knowledge base, community and feedback widget. Using powerful features, Helprace increases productivity of customer service agents, optimizes their daily workflows and keeps every ticket accounted for. ... read more about Helprace

    Entry Level Price
    $18 Per Month
    Free Trial
    30 Days
    Category Focus
    33% in Community Software
  • Tribe

    Launch your custom social network
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    Increase user engagement, drive retention, and boost member lifetime value. Create a stand-alone social network or integrate into your product/site. Enable your users to connect and discuss under your brand. Users can follow, ask questions, start discussions, upvote, comment and share content. Enjoy ready-to-use widgets to add social components to any part of your application. Anything that you ca ... read more about Tribe

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    25% in Community Software
  • Higher Logic

    Marketing automation made simple.
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    Higher Logic Communications helps you deliver tailored, relevant messages to your members throughout their journey with your organization. Save your staff time by focusing on the strategic elements of email marketing instead of manual, repetitive tasks. Deliver superior campaigns with dedicated marketing automation resources including built-in best practices and activity tracking. Use insights to ... read more about Higher Logic

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    25% in Community Software
  • Disciple

    Disciple is where communities thrive.
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    Disciple is where communities thrive. The platform helps people build independent, valuable and trusted communities in a safe space that they own and control. Disciple offers the best features of social platforms like groups, live-streaming or profiles and adds them to personal and dedicated spaces, distancing the noise, advertising and algorithms of social media. ... read more about Disciple

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    25% in Community Software
  • QuestionPro

    Survey software that gets the job done.
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    QuestionPro provides powerful online survey software designed to help you make better business decisions. Our easy to use software includes tools for creation, distribution, and analysis of online surveys, polls, forms, and quizzes. Use our advanced features to completely customize the survey experience and power sophisticated analysis. Best of all, our customer support team is available 24X7 to g ... read more about QuestionPro

    Entry Level Price
    Free version
    Free Trial
    Available
    Category Focus
    33% in Community Software
  • Jive

    The Future Of Work Is Here
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    Inside companies, Jive-powered enterprise networks dramatically improve employee productivity, alignment and innovation. Externally, Jive supports vibrant customer and partner communities that drive higher sales, better service and greater satisfaction. Millions of users and many of the world’s most successful companies rely on Jive day in and day out to get work done, delight their customers an ... read more about Jive

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    20% in Community Software
  • Unily

    Fuels digital transformation with an intranet for employees and partners.
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    Unily is an award-winning intranet-as-a-service that empowers workforces to communicate and collaborate from any device, anywhere.Millions of people use Unily every day for improved productivity, efficiency and engagement. Unily connects and informs them all, no matter who or where they are.Unily is a Microsoft Gold Partner, offering integration points with Office 365 and is supported by a compreh ... read more about Unily

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    33% in Community Software
  • Thortspace

    A BREAKTHROUGH IN COLLABORATIVE VISUAL THINKING
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    The more components there are to a problem, the harder it is to solve. Conceptualising knowledge into chunks helps with this, but it isn’t always obvious what the chunks should be… That’s where Thortspace comes in. Thortspace is “cognitive lego”. It allows you to play with ideas so as to clarify them and organise them into multiple alternative meaningful visual structures. Take you ... read more about Thortspace

    Entry Level Price
    Free version
    Free Trial
    Available
    Category Focus
    16% in Community Software
  • Workvivo

    Where Communication Lives
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    Workvivo is a new breed of employee communication platform beautifully designed to bring remote teams together, and help companies to easily connect, engage, and update their employees, wherever they work from, in ways that traditional tools simply can’t. It's a social network, intranet, and employee app solution all merged into one familiar digital experience that employees love. ... read more about Workvivo

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    20% in Community Software
  • vBulletin

    Build your site on the world's leading community software
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    vBulletin provides unparalleled capabilities for building community websites. The software facilitates increased content creation, more engaging content discovery and simplified site management. The new Site Builder makes it easier than ever to build and manage a site. Customizable page templates, drag-and-drop configuration and in-line site editing simplify page layout. A variety of design themes ... read more about vBulletin

    Entry Level Price
    $15 Per Month
    Free Trial
    7 Days
    Category Focus
    50% in Community Software
  • Zoho Connect

    Bring your team together.
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    Zoho Connect is a team collaboration software that brings people and the resources they need to one place, making it easier to get work done. From keeping your workplace communication organized, to managing the resources your team needs, to staying in sync with your other apps, Zoho Connect makes your team's work easier. Zoho Connect is a team collaboration app, that unifies people, resources, and ... read more about Zoho Connect

    Entry Level Price
    $0.81 Per Month
    Free Trial
    Available
    Category Focus
    33% in Community Software
  • Vaave

    Build a Thriving Alumni Community
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    A full-fledged alumni networking solution to enable meaningful engagement! Vaave is a one-stop solution for all your alumni networking needs. Our interactive alumni portals come with all the features required to manage your alumni relations seamlessly while keeping your alumni engaged & happy. Helps educational institutions in auto-updating alumni database, career and higher education advancement, ... read more about Vaave

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    25% in Community Software
  • Ning for Businesses

    Create a social network that rocks
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    NING is your key to creating an awesome social community. Create a perfect social space to bring people together. With your own look and feel, and choice of social integration, Ning opens new doors to revenue and involvement. NING is a platform allowing you to build an online presence from the ground up. We've helped thousands of users across the globe to create their own social networks and stay ... read more about Ning for Businesses

    Entry Level Price
    $25 Per Month
    Free Trial
    14 Days
    Category Focus
    50% in Community Software
  • SocialEngine

    Community software that helps you build your own customized social networking websites.
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    SocialEngine PHP is a social network platform that lets you create a custom branded social network right out of the box. SocialEngine PHP gives you a simple, unbranded network that you can customize in any way. You'll have the freedom to maintain fine-grained control over all aspects of your site and content. It has a vibrant 3rd party developer community. ... read more about SocialEngine

    Entry Level Price
    $299 One-time
    Free Trial
    30 Days
    Category Focus
    50% in Community Software
  • UNA

    Take the lead - build your own social network
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    UNA is a full-stack software platform for building custom community websites, social networks and collaboration hubs. All the tools and features you’ll ever need to realise even the most extraordinary social website idea. Use UNA Cloud hosting to launch your UNA site instantly. Dedicated cloud servers with backups, cloning and all UNA PowerApps included. The most full-featured, developed and wid ... read more about UNA

    Entry Level Price
    Free version
    Free Trial
    Available
    Category Focus
    50% in Community Software
  • Crowdstack

    Home base for your audience
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    Crowdstack is the home base for your audience. Your brand, your rules, your data. Increase loyalty through engagement. Crowdstack is an extension of your primary site. An online community that you can set up in minutes. Point to it from your main site. Watch loyalty increase and audience impact grow. Crowdstack is the ultimate Swiss Army knife of engagement, with a modern, mobile-friendly user exp ... read more about Crowdstack

    Entry Level Price
    $39 Per Month
    Free Trial
    More than 30 days
    Category Focus
    50% in Community Software
  • ahead

    Stay ahead of the game with modern communication
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    With ahead it is 'mega simple' to launch your intranet and connect your entire workforce. Reach every employee with the right message. Publish news for the entire company or target specific audiences. Ensure engagement with our mobile-first approach and track the performance of your strategy. Keep all knowledge and tools in one place. Build up your company’s collective knowledge base and find Of ... read more about ahead

    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Category Focus
    33% in Community Software
  • bantu Workspace

    A centralised platform to manage activities & engage your communities.
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    bantu Workspace is a cloud-based community management and engagement platform with tools to easily recruit, organize, and build sustainable and modern communities, and has powered the daily work of impact-driven organization's in Singapore, Malaysia and Thailand since 2017. ... read more about bantu Workspace

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    33% in Community Software
  • MarketGrabber Classified Ad

    Proven, Powerful, and Easy to Use!
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    The Classifieds Edition of MarketGrabber is the ideal product for building general purpose classified advertising websites. The Classified Edition can be used for any item for sale including cars, electronics, furniture, sporting goods, real estate etc. Create your own categories and sub-categories for a general all-purpose classified ad website. Auto dealer solution for the automobile industry wi ... read more about MarketGrabber Classified Ad

    Entry Level Price
    $499 One-time
    Free Trial
    N/A
    Category Focus
    50% in Community Software
  • Website Toolbox

    The Easiest Way To Create A Forum.
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    Website Toolbox is completely invisible to your users! Use your own logo, domain name, website layout, CSS, and much more! Quickly and easily embed your forum into any page of your website. Get access to everything from the palm of your hand on any device, wherever you are. ... read more about Website Toolbox

    Entry Level Price
    $35 Per Month
    Free Trial
    14 Days
    Category Focus
    100% in Community Software
  • Viber

    Authentic conversations, the way you like them.
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    Deepen your relationships with Viber’s wide range of communication features. Communicate genuinely, playfully, and expressively with endless stickers and GIFs. Express yourself perfectly with your own stickers or GIFs. Be part of public groups with people who share your same passions—from brands to influencers. ... read more about Viber

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    50% in Community Software
  • myClubhouse

    Run your club the way you want.
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    myClubhouse is an easy to use and highly flexible, all-in-one online community management system and website to let you run your group the way you want. We help clubs and businesses save time on all types of admin and provide a great website. Full member/client database with custom forms and event management. ... read more about myClubhouse

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    50% in Community Software
  • ToucanTech

    Accelerate your admin and connect your community online.
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    ToucanTech is a website, community management and fundraising software for organisations, available in one simple system. Coordinate your virtual reunions, conferences or dinners including the invitations, registration form, payment options, speakers, attendee lists, name badges and thank you follow-ups. ... read more about ToucanTech

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    34% in Community Software
  • OfficeRnD

    The Ultimate Platform for Coworking and Flex Spaces.
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    OfficeRnD Flex is software that empowers the growth of your flex space. The platform removes operational obstacles and allows you to focus on your customers, your team, and your business. It automates and streamlines administrative processes, enables data-driven decision-making, and helps you provide a modern and tech-enabled experience in your buildings. ... read more about OfficeRnD

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Category Focus
    100% in Community Software
  • Loomio

    A place for your organization’s serious discussions.
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    Loomio helps your group make better decisions together. Discuss, decide and collaborate online. Free your organization from tedious meetings and endless email chains. With Loomio, people participate on the web, email or mobile, in their own time. Discussions stay on topic, and Loomio suits a variety of discussion formats and styles. ... read more about Loomio

    Entry Level Price
    $30 Per Month
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Eleyo

    Elevate your community
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    Eleyo is the most robust program management software to support child care, preschool, enrichment courses and facilities. Our platform is an end-to-end solution for your schools, empowering you to elevate community engagement and program participation. ... read more about Eleyo

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • NodeBB

    A better community platform for the modern web.
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    NodeBB is next generation forum software. It's powerful, mobile-ready and easy to use. From brand communities to product support boards, forums are a great way to engage and provide value to your audience. At NodeBB, our mission is to provide forum software with all the modern features and performance you’ve come to expect from the social and mobile web. ... read more about NodeBB

    Entry Level Price
    $250 Per Month
    Free Trial
    14 Days
    Category Focus
    100% in Community Software
  • Microsoft Flipgrid

    A focused learning environment can be a challenge in hybrid learning.
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    The world is changing faster than ever – as are the skills students will need to be life-ready by the time they graduate. With affordable and easy to manage technology that transforms classroom time, educators can focus on delivering personalized learning experiences that help enable better learning outcomes. ... read more about Microsoft Flipgrid

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software

Frequently Asked Questions

Who Can Benefit From Community Software?

Businesses, customers, employees, partners all benefit from community software. The community software helps businesses provide a platform to their employees and customers to connect with each other innovatively and excitingly. It allows the employees to have access to the information required to get their jobs done quickly, and at the same time, customers can instantly get the answers to their queries. This empowers organizations with enhanced collaboration and improved customer services - ultimately taking their business to the next level.

What Are the Different Types of Online Communities?

Mainly, there are two types of online communities - public social networks and branded communities.

Public social networks are online networks that require people to create accounts to be a part of the community. No restrictions or criteria for member selection exists in this type of network. Even people having different interests can be a part of this type of community. Some of the examples are - Facebook, Twitter, and Instagram.

Branded communities are restricted groups, including members having the same interests and goals. Not everyone can be a part of a branded community as it requires more than a username and password to enter here. You need to have the right purpose, location, interests, and experience to be part of branded communities run by an exclusive group of people. Examples of this type of community include - a private club members group or a group of employees of the same organization.

Why Are Online Communities So Critical for Today’s Businesses?

Today’s businesses benefit from online communities in many different ways. Online communities give a strong online presence to businesses which is important these days as most people search for products and services online. Moreover, the online community provides insights about the customers’ opinions, preferences, and needs that help businesses improve customer retention, loyalty, and reputation. With the help of an online community, the businesses can provide proactive help & support to their customers and enhance collaboration between employees and the customers. Ultimately, the online community helps a business in decreasing support costs and improving productivity & profitability.

How to Establish an Online Community?

Identifying the purpose of launching an online community would be the first step. Based on that, you need to choose the right online community software that can help you in achieving your business goals like increasing customer satisfaction ratings, decreasing support costs, etc. Also, you need to select the right employees within your company that would be managing, promoting, and maintaining your online community to achieve desired results.

What Can a Community Software Do?

A community software helps in  building and managing virtual spaces that can include blogs, forums, surveys & polls, wikis, employee directories, social media platforms, document sharing platforms, video channels, and talent referral programs.

Why Should I Invest In Community Software?

The community software enables you to improve customer engagement through online forums, media libraries, blogs, wikis, etc. It allows your customers to find answers to their questions easily and gain a better experience while dealing with your company. It also provides a platform to your employees to collaborate with prospective customers and improve conversions. With the help of community software, you have access to real-time data allowing you to make better and informed decisions for the future.

How Should I Select The Best Community Software?

Besides the price and features, you need to ensure that the community software you select should integrate with other systems you are using like CRM, marketing automation software, help desk tools, etc., to minimize your data entry jobs and speed up your workflow. Moreover, the community software should be scalable enough to grow with the business and adapt to the technology updates. If your business requirements relating to running an online community are specific, consider choosing an easily customizable community software.

You can also go through the list of the best community software listed by the Goodfirms team as it includes in-depth details of the software and authentic users’ reviews that will help you choose the right community software compatible with your business preferences.  

Do you have any more questions? Please feel free to contact us.

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