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Helprace allows any company out there to offer spectacular customer service in an all-in-one platform. Our help desk software consists of a support ticket system, knowledge base, community and feedback widget. Using powerful features, Helprace increases productivity of customer service agents, optimizes their daily workflows and keeps every ticket accounted for.
Screenshot & Video
LICENSING & DEPLOYMENT
- Cloud Hosted
- Web-based
- Windows
- Mac
SUPPORT
- Phone
Knowledge Base
- Help Guides
- Video Guides
- Blogs
Helprace Core Features
- Analytics & Reporting
- Customer Review
- Customization
- Dashboards
- Escalation
- Knowledge Base
- Live Chat
- Multilingual
- Response Template
- SLA
- Ticketing Management
- Feedback Management
- Help Desk
- Live Chat
- Response Templates
- Social Media Integration
Helprace Pricing
Pricing Type
-
Flat Rate
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Vendor pricing page
-
30 Days Trial
Plans & Packages
Standard
$18 Per Month
Helprace Reviews
Cheryl Bennett
Posted on Jan 20, 2023
Helprace is a customer service software suite that is suitable for managing interactions with existing and potential customers.
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Review Summary
It is wonderful software. This help desk is a very useful solution for getting connected with customers. An excellent and unique tool to help the community with all the best features available in a very friendly way to communicate with everyone.
Which features have you used in Helprace?
Help Desk Software
How long have you used Helprace?
11 Months
How frequently you use Helprace?
Daily
What do you like the most about Helprace?
Great customer support solution.
User-friendly and good-to-go software.
An easy and modern tool for businesses.
What do you like the least about Helprace?
Till now I didn’t find any issue with this solution.
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