Community Software

Explore the list of best community software helping you to build and maintain thriving online communities. 
These days, organizations are looking to equip their employees and customers with an informative online community that can enable them to connect, learn, exchange, and collaborate easily. Community software can be the right choice. The best community software can help businesses build online communities that can eventually benefit them in terms of brand building, customer support, and accelerated sales.

What is Community Software?

Community software is a secure and robust tool that can function as a shared common space for expansive and productive online collaboration and growth. It becomes easy for businesses to help their employees with the right resources and also educate their customers about their products and services. Precisely, the community software solutions can help you build & manage your forums, blogs, social networks, content & media library, and groups. These different platforms enable you to increase brand awareness, support customers before and after sales, encourage discussions and feedback, and also assist employees with the right content, and resources helping them to make the right decisions.

How to Find the Best Community Software?

Finding the best community software is now easy with the help of the below-mentioned list of the best community software. This list has been intricately chosen by the experts at Goodfirms based on functionality, usability, and technology. You can narrow down the software suiting to your budget and business preferences with the help of easy-to-use filters given here. Along with the details about each software's features, you will also find authentic reviews provided by the users, helping you make smart purchasing decisions.

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List of The Best Community Platforms

  • Centercode

    Centercode is a cloud-based customer validation solution.
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    Centercode is a cloud-based customer validation solution that helps businesses manage processes for capturing client feedback using alpha, beta and delta tests. Key features include product reviews, content management, discussions/forums, crowdsourcing, customer segmentation and data export. ... read more about Centercode

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    50% in Community Software
  • JomSocial

    We are no. 1 Community software.
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    JomSocial is the most complete, easy-to-use, addon that turns Joomla CMS into a full-fledged, social networking site. JomSocial is a social business software and Joomla extension that is similar to Facebook in terms of functionalities. This tool offers an activity stream where members can share anything from statuses to photos and videos to events ... read more about JomSocial

    Entry Level Price
    $99 Per Month
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Oxwall

    Create your own social place.
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    Oxwall is an open source community website platform. Similar to JomSocial in that it has a Facebook-like newsfeed, Oxwall comes with a variety of different visual themes and includes features such as forums, photos, links and videos. Users receive activity notifications and can create user roles and permissions. ... read more about Oxwall

    Entry Level Price
    $999 One-time
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • CMNTY

    CMNTY is online community tool.
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    CMNTY is online community tool that enables users to build their own community – whether that’s a customer community platform, insights community platform or private social network. The customer community platform, in particular, is fully equipped with a survey tool, a blog, polls and 40 different interactive widgets. The software can be fully ... read more about CMNTY

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    50% in Community Software
  • IdeaScale

    IdeaScale is an idea management platform.
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    IdeaScale is an idea management platform that uses crowdsourcing to help you find and develop the next big thing. Using IdeaScale, users can create a community and enable customers to leave feedback, have a discussion and vote for ideas/suggestions. IdeaScale can also be integrated with Facebook so you can show it to the community on your Facebook ... read more about IdeaScale

    Entry Level Price
    $12999 One-time
    Free Trial
    N/A
    Category Focus
    50% in Community Software
  • Zapnito

    Zapnito is a cloud-based community management solution.
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    Zapnito is a cloud-based community management solution, which assists small to large organizations with user profile and content management. Key features include video creation, peer-to-peer learning, custom branding, engagement metrics and reporting. ... read more about Zapnito

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • VeryConnect

    All-in-one solutions to manage and engage your community.
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    VeryConnect is a cloud-based membership management solution that provides services such as member data collection, subscription and payment management, email campaigns and event creation. It is suitable for membership organizations of all sizes and can be accessed from desktop and mobile devices. ... read more about VeryConnect

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    50% in Community Software
  • ONEsite

    ONEsite is a community management solution.
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    ONEsite is a community management solution that offers document management, drag-and-drop layout creation, community groups, gamification and reporting. The solution is able to manage health care, consumer goods, education and betting organizations of all sizes. ONEsite enables community managers to create customized member profiles, add events, ma ... read more about ONEsite

    Entry Level Price
    $99 Per Month
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Engagement Communities

    Engagement Communities by MissionBox.
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    Engagement Communities by MissionBox is a web-based stakeholder engagement solution that provides users with the tools to manage online communication, collaboration, and training. Designed specifically for nonprofits, the platform facilitates the scheduling of events, sharing of content, creation of online communities, and more. ... read more about Engagement Communities

    Entry Level Price
    $75 Per Month
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Memeni

    Memeni is a cloud-based community engagement solution.
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    Memeni is a cloud-based community engagement solution for businesses of all sizes. It enables businesses to launch their own branded mobile app and web community. Key features include content marketing, promotion campaigns, gamification and dashboard creation. ... read more about Memeni

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • MyGate

    Make your community smart, efficient, paperless.
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    MyGate streamlines the flow of all information within the community, with features to manage official communication, feedback, discussions and even recent events. A better engaged community is a happier community. MyGate gives you all the tools you need to streamline communication with residents, with forums, calendar invites and polls. ... read more about MyGate

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Potentiality

    Locate, Engage, Advance Your Community.
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    All-in-One Community Management Software with over 20 years of experience in the global education market. Transform your community relations. Book a demo today. Cloud-based alumni management tool that helps communities manage online booking, payments, reports, archived photos & event summaries. Zero Input Fundraising Database. Single Payment Platfo ... read more about Potentiality

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    50% in Community Software
  • Chaordix

    Your brand’s social network
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    The Chaordix Community Platform hosts communities for the world's top brands, connecting them with their customers, members, users or employees. Our Community Platform is a white label SaaS solution that connects your brand with the people who mean the most to you, so you can create, discuss & learn. - Engage community members with a stream of a ... read more about Chaordix

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    20% in Community Software
  • Plaetos

    GIVE YOUR PEOPLE A TRUE VOICE
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    Plaetos Big questions need to be discussed, not answered. Identify issues and explore solutions with Plaetos virtual roundtables for insightful discussions. At scale. Your tribe, your insights Plaetos is a safe, moderated virtual forum for your people to contribute their knowledge, feelings and ideas. Scale your leadership with employees, suppliers ... read more about Plaetos

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    33% in Community Software
  • SelfCommunity

    Create and Grow your Community with a native Social Network.
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    It’s time to have your own Social Network. Increase users engagement, reinforce brand awareness, improve customer feedback and retention with SelfCommunity SaaS platform. Create your Social Community within your own website and through a dedicated App. Your Social. Be the owner of your Social Network strategy, content and data with a Platform ful ... read more about SelfCommunity

    Entry Level Price
    $968.77 Per Month
    Free Trial
    N/A
    Category Focus
    50% in Community Software
  • AtomChat

    AtomChat is the easiest way to add text chat and video calling to your website
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    AtomChat provides quick chat solutions for your website. With real time text, audio as well as video calling options. Group or Private Text - This enables your users to have one on one conversations or start a group text chain! Voice & Video Calling - Now you can provide your users the power to jump on a voice or video call with just a simple click ... read more about AtomChat

    Entry Level Price
    $49 Per Month
    Free Trial
    14 Days
    Category Focus
    50% in Community Software
  • LOGYTalks

    All-in-one Community-Based Platform
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    LOGYTalks is an innovative all-in-one community based platform that helps professionals gain more visibility & build their community with no middlemen by leveraging the power of online events. With LOGYTalks : 1- You can create and host your own events. 2- You can make your events Public, Private or Business. 3- You can interact LIVE wi ... read more about LOGYTalks

    Entry Level Price
    Free version
    Free Trial
    Available
    Category Focus
    33% in Community Software
  • Ugenie

    Hassle-free membership management
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    Ugenie makes it simple for membership businesses to build, grow and engage with their communities by bringing together their communications, events, resources, courses, rewards and more via a branded portal accessible across web and native mobile app (iOS & Android). Organisations can create tiers, manage subscriptions, advertise services and manag ... read more about Ugenie

    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Category Focus
    50% in Community Software
  • Jorcus

    Digital Nomad and Remote Work Community
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    A place for digital nomads, remote workers, and freelancers where you can find like-minded people, ask questions, share experiences, learn, and discuss remote work as a remote worker. We know that you are a digital nomad or a remote worker, busting with traveling around and looking for another wonderful place to live and work. You can join the c ... read more about Jorcus

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    35% in Community Software
  • Glynk

    Glynk is a customer community platform, meticulously crafted by successful community makers.
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    Glynk is a customer community platform specifically designed for B2B SaaS businesses looking to unify KB articles, Community answers, and Support tickets to bring down the support cost of the organisation. We’ve built an online community from ground-up and scaled it to 2 million members. The journey has taught us many things. We worked on some o ... read more about Glynk

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Community Software
  • Circle

    The all-in-one community platform for creators
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    The all-in-one community platform for creators and brands. Build a home for your community, events, and courses — all under your own brand. Gone are the days of needing to make a whole bunch of different tools work together. With Circle, you can combine the exciting, interactive nature of a community with your content — all in one seamless expe ... read more about Circle

    Entry Level Price
    $89 Per Month
    Free Trial
    14 Days
    Category Focus
    100% in Community Software
  • Amity is a tech company that builds ready-to-use social features that can be easily added to any app or website, such as chat, user profiles, social feeds, discussion forums, live streaming, video stories, and more. With Amity’s customizable technology, companies can build thriving communities and grow user engagement without huge budgets, big en ... read more about Amity Social Cloud

    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Category Focus
    100% in Community Software

Frequently Asked Questions

Who Can Benefit From Community Software?

Businesses, customers, employees, partners all benefit from community software. The community software helps businesses provide a platform to their employees and customers to connect with each other innovatively and excitingly. It allows the employees to have access to the information required to get their jobs done quickly, and at the same time, customers can instantly get the answers to their queries. This empowers organizations with enhanced collaboration and improved customer services - ultimately taking their business to the next level.

What Are the Different Types of Online Communities?

Mainly, there are two types of online communities - public social networks and branded communities.

Public social networks are online networks that require people to create accounts to be a part of the community. No restrictions or criteria for member selection exists in this type of network. Even people having different interests can be a part of this type of community. Some of the examples are - Facebook, Twitter, and Instagram.

Branded communities are restricted groups, including members having the same interests and goals. Not everyone can be a part of a branded community as it requires more than a username and password to enter here. You need to have the right purpose, location, interests, and experience to be part of branded communities run by an exclusive group of people. Examples of this type of community include - a private club members group or a group of employees of the same organization.

Why Are Online Communities So Critical for Today’s Businesses?

Today’s businesses benefit from online communities in many different ways. Online communities give a strong online presence to businesses which is important these days as most people search for products and services online. Moreover, the online community provides insights about the customers’ opinions, preferences, and needs that help businesses improve customer retention, loyalty, and reputation. With the help of an online community, the businesses can provide proactive help & support to their customers and enhance collaboration between employees and the customers. Ultimately, the online community helps a business in decreasing support costs and improving productivity & profitability.

How to Establish an Online Community?

Identifying the purpose of launching an online community would be the first step. Based on that, you need to choose the right online community software that can help you in achieving your business goals like increasing customer satisfaction ratings, decreasing support costs, etc. Also, you need to select the right employees within your company that would be managing, promoting, and maintaining your online community to achieve desired results.

What Can a Community Software Do?

A community software helps in  building and managing virtual spaces that can include blogs, forums, surveys & polls, wikis, employee directories, social media platforms, document sharing platforms, video channels, and talent referral programs.

Why Should I Invest In Community Software?

The community software enables you to improve customer engagement through online forums, media libraries, blogs, wikis, etc. It allows your customers to find answers to their questions easily and gain a better experience while dealing with your company. It also provides a platform to your employees to collaborate with prospective customers and improve conversions. With the help of community software, you have access to real-time data allowing you to make better and informed decisions for the future.

How Should I Select The Best Community Software?

Besides the price and features, you need to ensure that the community software you select should integrate with other systems you are using like CRM, marketing automation software, help desk tools, etc., to minimize your data entry jobs and speed up your workflow. Moreover, the community software should be scalable enough to grow with the business and adapt to the technology updates. If your business requirements relating to running an online community are specific, consider choosing an easily customizable community software.

You can also go through the list of the best community software listed by the Goodfirms team as it includes in-depth details of the software and authentic users’ reviews that will help you choose the right community software compatible with your business preferences.  

Do you have any more questions? Please feel free to contact us.

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