Overview

About A1 Call Center

A1 Call Center was incorporated in 2009. It commenced the operations from a non-voice call center project of Data Analysis and Internet Research at its call center in Delhi NCR, India. We started small with 50 employees, and today we have grown to a family of 500 dedicated A1 employees!

In 2010, we began voice operations and took up projects of an outbound call center for Lead Generation, Upselling, Cross-selling and also inbound call center for Phone Answering service and Order Processing etc. While dedicating ourselves in these operations, we have earned repeat clients in India owing to our immaculate performance and complete client satisfaction.

We follow the best practices of the call center industry and the escalation protocol as well. We provide call center services at Noida Office with a 24×7 work culture as we have both voice process and non-voice process ongoing simultaneously, along with IT and ITES services. We would be pleased to provide you our call center services for your business enterprise.

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Focus

Service Focus of A1 Call Center

How the team's effort is distributed across services.

70%30%

Industries Focus

16%14%14%14%14%14%

Client Focus

Small Business60%
Medium Business20%
Large Business20%

Where we are

Locations (1)

Offices where A1 Call Center operates.

Headquarter
India

India

E-87, E Block, Sector – 63,
Noida, Uttar Pradesh 201301
91-989-150-4989

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