Call Center Services Provider Company in Noida

A1 Call Center was incorporated in 2009. It commenced the operations from a non-voice call center project of Data Analysis and Internet Research at its call center in Delhi NCR, India. We started small with 50 employees, and today we have grown to a family of 500 dedicated A1 employees!

In 2010, we began voice operations and took up projects of an outbound call center for Lead Generation, Upselling, Cross-selling and also inbound call center for Phone Answering service and Order Processing etc. While dedicating ourselves in these operations, we have earned repeat clients in India owing to our immaculate performance and complete client satisfaction.

We follow the best practices of the call center industry and the escalation protocol as well. We provide call center services at Noida Office with a 24×7 work culture as we have both voice process and non-voice process ongoing simultaneously, along with IT and ITES services. We would be pleased to provide you our call center services for your business enterprise.

India India
E-87, E Block, Sector – 63, Noida, Uttar Pradesh 201301
91-989-150-4989
< $25/hr
250 - 999
2009

Service Focus

Focus of BPO Services
  • Customer Service - 14%
  • Telemarketing - 14%
  • Technical Support - 14%
  • Chat Services - 14%
  • Lead Generation - 14%
  • Email Support - 14%
  • Call Center Services - 16%
  • Inbound - 50%
  • Outbound - 50%
Focus of Business Services
  • Answering Services - 50%
  • Data Entry - 50%

Industry Focus

  • Other Industries - 16%
  • Business Services - 14%
  • Financial & Payments - 14%
  • Information Technology - 14%
  • Telecommunication - 14%
  • Manufacturing - 14%
  • Retail - 14%

Client Focus

60% Small Business
20% Large Business
20% Medium Business

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