We follow Go together, learn together approach, which help client toward successful achievement of goals. Our Client always experience prompt attention, reliability and empathy.
We thoroughly understand the complex situations and create satisfactory solutions, striving for service excellence.
We are always open for feedback for our continual improvements.
Adroit has been providing BPO services like
An outbound service to enable clients to generate leads, Telesales & Acquisition, retaining customers, collection and others.
Customer service management, converting interactions into opportunities resulting into more happy and satisfied customers by resolving their issues and queries.
Client's operational needs catered effectively and fulfilling them with reliable and customized solutions like managing customer's base, data management, data analysis, preparing MIS, KYC, and others.
Expertise delivered as a service in process standardization, benchmarking, redesigning and implementation supported by root cause analysis, strategy development and change management.
A collaborated business culture to work closely with client on people, process and technology to enable the ease of first time outsourcing of the process in a cohesive working environment.
Technical Assistance provided over different modes of communication by our technical expert team for issue resolution, knowledge management, ticket management, application & Software support to different B2C, B2B segments backed by deep knowledge and understanding of client's business.