Call center Solutions

ARC Pointe Call Center Solutions, a leader in global business process outsourcing (BPO). We offer you our expertise in managing diverse inbound call center and outbound call center programs as a solution to your customer acquisition and customer care needs.

ARC Pointe’s nearshore call center solutions combined with a Philippine presence offer the best in both worlds, helping businesses dramatically increase their operational efficiencies and profitability of each contact center channel.

We are equipped to handle all of your BPO needs, whether inbound call center services, outbound call center telemarketing or email/chat support. ARC Pointe’s outsourced call centers combine the advantage of lower labor costs with U.S. quality and performance standards. We offer proven and reliable solutions that have made ARC Pointe an industry leader in inbound and outbound call center services.q

United States United States
LLC 2116 Plaza Del Fuentes, Las Vegas, Nevada 89102
(702) 772-4000
$25 - $49/hr
1,000 - 9,999
2010

Service Focus

Focus of BPO Services
  • Customer Service - 25%
  • Virtual Assistant - 25%
  • Telemarketing - 25%
  • Call Center Services - 25%
  • Inbound - 50%
  • Outbound - 50%
Focus of Translation Services
  • Language Translation - 100%

Industry Focus

  • Art, Entertainment & Music - 10%
  • Financial & Payments - 10%
  • Healthcare & Medical - 10%
  • Information Technology - 10%
  • Telecommunication - 10%
  • Media - 10%
  • Transportation & Logistics - 10%
  • Utilities - 10%
  • Retail - 10%
  • Travel & Lifestyle - 10%

Client Focus

60% Small Business
40% Medium Business

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