Central Communications Inc

24/7 CALL CENTER & ANSWERING SERVICE.

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Central Communications Inc. (CCI) was formed more than thirty years ago to fulfill a need shared by growing businesses: to answer the phone whenever a client or prospect calls – 24/7. From there, founder Peter Orvis and his team assembled a dedicated and talented bilingual staff. To ensure complete customization and personalization for each client we work for, our employees – including operations managers and team leaders – have been extensively trained and retrained, embracing individual call handling protocols specifically designed to each business. For eight consecutive years our staff has been recognized with the Award of Excellence issued by our call center industry – The Association of TeleMessaging Services International.

But we didn’t stop there. Even with the best call center personal, Central Communications Inc. couldn’t deliver the award winning quality it’s famous for today without extremely reliable technology, designed to delivery superior performance and uninterrupted connection for our clients and their business customers. As we move into our 30th year, we continue to strive for excellence – with exceptional staff supported by the top technology available.

NA
2 - 9
1983
Locations
United States
12 Oakwood Avenue, Norwalk, Connecticut 06850
1-800-397-8809

Focus Areas

Service Focus

50%
50%
  • Business Services
  • BPO Services

Client Focus

60%
40%
  • Small Business
  • Medium Business

Industry Focus

16%
14%
14%
14%
14%
14%
14%
  • Other Industries
  • Business Services
  • Financial & Payments

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