24/7 CALL CENTER & ANSWERING SERVICE.

Central Communications Inc. (CCI) was formed more than thirty years ago to fulfill a need shared by growing businesses: to answer the phone whenever a client or prospect calls – 24/7. From there, founder Peter Orvis and his team assembled a dedicated and talented bilingual staff. To ensure complete customization and personalization for each client we work for, our employees – including operations managers and team leaders – have been extensively trained and retrained, embracing individual call handling protocols specifically designed to each business. For eight consecutive years our staff has been recognized with the Award of Excellence issued by our call center industry – The Association of TeleMessaging Services International.

But we didn’t stop there. Even with the best call center personal, Central Communications Inc. couldn’t deliver the award winning quality it’s famous for today without extremely reliable technology, designed to delivery superior performance and uninterrupted connection for our clients and their business customers. As we move into our 30th year, we continue to strive for excellence – with exceptional staff supported by the top technology available.

United States United States
12 Oakwood Avenue, Bridgeport, Connecticut 06850
1-800-397-8809
NA
2 - 9
1983

Service Focus

Focus of Business Services
  • Answering Services - 100%
Focus of BPO Services
  • Chat Services - 33%
  • Email Support - 33%
  • Call Center Services - 34%

Industry Focus

  • Other Industries - 16%
  • Business Services - 14%
  • Financial & Payments - 14%
  • Healthcare & Medical - 14%
  • Information Technology - 14%
  • Legal & Compliance - 14%
  • Real Estate - 14%

Client Focus

60% Small Business
40% Medium Business

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