Answering your telephone makes us happy.

Cititel launched in 1991 at Edmonton, Alberta. We started with a passion for delivering information in a professional manner to the mobile workforce—and our appetite for excellence never wavered. Instead, we kept upping the ante by introducing new cutting-edge technology for small to large-sized business.

With help from our senior leadership team, Cititel expanded its horizon to include Citipage—a service that delivered critical messages using pagers that supersede text messaging, even by today’s standards. In recent years, we added the next generation in wireless communications, Wireless City, to offer the latest in wireless communications serving Alberta and Saskatchewan.

You benefit from our lengthy experience as customer management experts with an affinity for technical excellence. You remain at the center of our universe!

Canada Canada
11830 111 Ave NW #202, Edmonton, Alberta T5G 0E1
1 888-923-2533
< $25/hr
10 - 49
1991

Service Focus

Focus of Business Services
  • Answering Services - 100%
Focus of BPO Services
  • Call Center Services - 100%

Industry Focus

  • Business Services - 20%
  • Information Technology - 20%
  • Telecommunication - 20%
  • Media - 20%
  • Other Industries - 20%

Client Focus

60% Small Business
20% Large Business
20% Medium Business

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