Overview

About Custom Call Center

In 1999, the company began as Key Tech Communication Services, LLC. It was formed by Dr. Marshall Leary, Jr., and Lauretta Martindale, to provide affordable outsourced communication services without sacrificing quality. The employees of Key Tech Communication understood the importance of true customer service. We take pride in providing not only you, our client, with the best possible service, but also providing your clients with that same service.

With over 35 years’ experience in supervisory customer relation management, state of the art technology, and an infrastructure capable of handling millions of client interactions, the company became Custom Call Center, LLC in March of 2016.

Custom Call Center provides a wide range of outsourced communication based services. Our professionally trained staff and nationwide state-of-the-art call center offers 24 Hour live telephone answering service, order entry, customer service support, call overflow, web enabled call center features, and special application operator services. No job is too big or too small! We can do it all from large multiple location companies to small one person operations.

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Focus

Service Focus of Custom Call Center

How the team's effort is distributed across services.

50%50%

Industries Focus

16%14%14%14%14%14%

Client Focus

Small Business80%
Medium Business20%

Where we are

Locations (1)

Offices where Custom Call Center operates.

Headquarter
United States

United States

700 N 7th St
Monroe, Louisiana 71201
318-388-7905

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