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The Customer Company

Harte Hanks is a global leader in customer experience, dedicated to partnering with clients to deliver seamless solutions. Their expertise spans exceptional print production, efficient fulfillment and logistics, engaging customer care, creative agency services, and data-driven analytics—all aimed at helping clients better serve, attract, and connect with their customers.

United States United States
1 Executive Drive, Suite 303, Chelmsford, Massachusetts 01824
978 451 4151
NA
1,000 - 9,999
1923

Service Focus

Focus of Big Data & BI
  • Data Mining - 20%
  • Data Analytics - 25%
  • Data Quality Management - 35%
  • Data Modeling - 20%
Focus of BPO Services
  • Customer Service - 40%
  • Technical Support - 20%
  • Lead Generation - 20%
  • Call Center Services - 20%
Focus of Supply Chain & Logistics
  • Fulfillment Services - 75%
  • Third Party Logistics - 25%

Harte Hanks's exceptional Direct Marketing services give clients a considerable advantage over the competition.

Industry Focus

  • Insurance - 30%
  • Financial & Payments - 20%
  • Healthcare & Medical - 20%
  • Retail - 10%
  • Other Industries - 10%
  • E-commerce - 10%

Client Focus

60% Medium Business
30% Large Business
10% Small Business

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