Iluana

Iluana is a BPO and KPO-based business support and growth partner for companies that want consistent execution without building a full in-house team.

We manage the work that directly impacts your online presence, customer experience, and decision-making, so you can focus on strategy while we handle execution.

What we do:
Web Development and Website Management
Landing pages, business websites, updates, maintenance, and lead capture form setup.

Social Media Management
Strategy, planning, content calendars, Instagram posts, carousels, reels, captions, scheduling support, and basic performance tracking.

Customer Management and Support Handling (BPO)
Inbound query handling, response management, follow-ups, basic issue routing, and customer database updates.

Lead Generation Support
Prospect research, list building, segmentation, outreach support, and pipeline tracking.

Data Services and Data Visualization
Data entry, data cleaning, organization, reporting, dashboards, charts, and performance tracking.

Research Services (KPO)
Market research, competitor analysis, industry research, customer research, company profiling, and insight summaries.

With Iluana, you get a reliable outsourced team for web, social, support, leads, data, and research built to keep your brand active, customers handled, and growth steady.