Imperatif

Impératif Call Centre Partners is a state-of-the-art Australian contact centre and direct marketing company specialising in outbound telemarketing services.

We partner as a call centre with many varied businesses across numerous industries within Australia in order to increase revenue and ensure customer satisfaction via proven services such as outbound telemarketing, welcome to brand surveys, lead generation services, appointment setting and digital marketing.

As the leading Australian contact centre partner, Impératif offers best-in-class contact processes and technology such as 100% inbound and outbound call recording, ongoing data cleansing as well as targeted key performance indicator reporting. Some of the industries and categories we partner with include, but are not limited to, are:

Automotive | Charity | Real Estate | Travel | Finance | Retail & Dining | Technology | Franchise & Co-Ops | Beauty & Fashion

Founded in 2010 by business partners Chris Torrisi and Paul McMahon, Impératif has been built on a foundation of years of contact centre experience.

The Impératif brand was launched when Chris and Paul noticed a yawning gap in the Australian automotive market for a dedicated, expert and reliable Australian contact centre partner.

Impératif’s point of difference has always been that we treat our call centre services as a discipline as opposed to just an add on. Our team are handpicked experts in their fields who devote their time to honing and executing their craft, while keeping one step ahead of the rest of the world in their area.